Suman Gupta
raj
Janakpur,Nepal
Summary
Reliable Data Entry Clerk skilled in managing large volumes of data with precision and accuracy. Strong organisational abilities ensure timely completion of tasks in compliance with data policies. Proficient in various data entry software and tools, ensuring smooth workflow and data integrity. Brings value to teams by maintaining high standards of data quality and confidentiality.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
Amazon
Janakpur, Nepal
07.2025 - 12.2025
- Created and managed WordPress-based websites.
- Collected and maintained comprehensive data sets.
- Enhanced visibility of web content through strategic keyword placement.
- Marketed websites across US and UK.
- Engaged in telephonic interactions to generate leads.
- Created and maintained spreadsheets using Excel.
- Scanned documentation and entered into database to maintain accurate records.
- Transferred data from paper formats into database systems to keep digital formats.
Call Centre Representative
jasper IT solutions
kathmandu, Nepal
01.2018 - 12.2025
- Marketed websites across US and UK.
- Enhanced revenue through SEO service offerings.
- Demonstrated patience and professionalism in all customer interactions, even under challenging conditions.
- Handled and quickly resolved customer issues regarding product sales and customer service problems.
- Followed-up on customer interactions to provide further support.
Call Centre Executive
united telecom limited
kathmandu, Nepal
05.2010 - 03.2012
- Followed up customer calls where necessary, giving additional information to help resolve problems.
- Improved customer satisfaction by providing detailed product information and support.
- Achieved performance targets consistently, contributing to the call centre's overall success.
- Managed inbound and outbound calls, effectively handling customer queries and complaints.
Education
Bachelor of Arts - bachelor in B.ed.
Tribhuvan university
Janakpur Dham, P2Higher National Diploma - hotel management
Tribhuvan university
Kathmandu, P3Certificate of Higher Education - management
Tribhuvan university
Kathmandu, P3Skills
- Data entry
- Data management
- Microsoft Excel
- Data analysis
Certification
Level, Number, Area of certification
Hobbies and Interests
- Playing cricket
- Listening folk songs
Languages
English, B2, Upper Intermediate
Accomplishments And Awards
Increased sales by 13% while reducing costs by 22%, leading to £8500 net profit.
Timeline
Data Entry Clerk
Amazon
07.2025 - 12.2025
Call Centre Representative
jasper IT solutions
01.2018 - 12.2025
Call Centre Executive
united telecom limited
05.2010 - 03.2012
Bachelor of Arts - bachelor in B.ed.
Tribhuvan university
Higher National Diploma - hotel management
Tribhuvan university
Certificate of Higher Education - management
Tribhuvan university