Experienced Operations Supervisor with nearly 8 years of expertise in managing and supervising operational
functions in fast-paced environments. Proven ability to improve productivity, enhance product quality, and ensure
smooth operation of equipment. Strong organizational and leadership skills with a track record of implementing
process improvements and reducing operational costs. Fluent in English and highly reliable with excellent
interpersonal, oral, and written communication skills..
Overview
8
8
years of professional experience
1
1
Language
Work History
Operations Supervisor
Pigeon Engineering Projects Trading & General Services
Doha
10.2021 - Current
Led a team of over 2000 employees, ensuring operational efficiency and adherence to safety standards
Implemented process improvements, increasing efficiency by 20% and reducing operational costs by 25%
Managed inventory of supplies and equipment, ensuring availability for all tasks
Provided training and instruction to staff on proper operational techniques
Ensured compliance with health and safety regulations, proactively implementing safety protocols.
Operations Officer
Pigeon Engineering Projects Trading & General Services
Doha
10.2016 - 09.2021
Streamlined administrative and operational processes, contributing to a 30% business growth
Assisted in resource allocation and inventory control, reducing unnecessary expenses by 10%
Established quality control procedures to ensure services met industry standards
Coordinated maintenance and repair work to ensure smooth operation of equipment.
IT Teacher
Sagarmatha Higher Secondary Boarding School
03.2016 - 09.2016
Planned and prepared courses and lectures, conducted classes, and implemented the designated
curriculum
Enhanced classroom management and hands-on learning experiences.
Education
Bachelor of Computer Application (BCA) - Computer Hardware & Networking
Sikkim Manipal University
Diploma -
Third Eye College
Skills
Operational Management:
Coordinating and overseeing daily operations, ensuring smooth workflow and
Efficiency
Team Supervision: Training, supervising, and evaluating staff performance, ensuring adherence to policies
And procedures
Problem-Solving: Resolving work problems, providing technical advice, and recommending measures to
Enhance productivity and product quality
Reporting: Preparing and submitting detailed reports on operational activities
Resource Management: Requisitioning and managing materials, equipment, and supplies
Maintenance Coordination: Arranging for maintenance and repair work to ensure optimal equipment
Functionality
Scheduling: Establishing work schedules and procedures to meet tight deadlines and manage large
Caseloads
Technical Skills
Software:
MS Office Suite (Word, Excel, PowerPoint), relevant operations management tools
Programming: Python (Intermediate)
Network Analysis: Wireshark (Basic)
Database Management: MySQL (Intermediate)
Cybersecurity Tools: Burp Suite (Intermediate), TCP Dump (Basic)
Data Analysis: Excel (Advanced), Google Analytics
Problem-solving: Quick adaptability and eagerness to learn
Goal-oriented: Experienced in target-based roles
Certification
Google Cybersecurity Analyst
Timeline
Operations Supervisor
Pigeon Engineering Projects Trading & General Services
10.2021 - Current
Operations Officer
Pigeon Engineering Projects Trading & General Services
10.2016 - 09.2021
IT Teacher
Sagarmatha Higher Secondary Boarding School
03.2016 - 09.2016
Bachelor of Computer Application (BCA) - Computer Hardware & Networking
Sikkim Manipal University
Diploma -
Third Eye College
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