Cassandra Edwards
Nassau
Summary
Dedicated and detailed-oriented Human Resource Professional with a proven track record of driving organizational effectiveness and fostering a culture of excellence through supporting HR functions and ensuring smooth operations. Skilled in employee onboarding, benefits administration, and maintaining accurate HR records. Seeking to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resource Associate
BTC
09.2023 - Current
- Administered onboarding processes for new hires, including preparation of documentations, coordination of training sessions, and orientation.
- Maintained accurate and confidential employee records, utilizing HRIS systems for efficient data management.
- Managed and administered employee benefits administration, including enrollments, changes, and terminations, and resolved related inquiries on day-to-day basis.
- Educated, coached, and partnered with employees on performance management and development goals.
- Contributed to the development of HR programs for employees, including recruiting, retention, compensation, benefits, and Learning & Development.
- Support HR team with performance management processes, including tracking employee evaluations and feedback.
- Collaborated with HR team to champion and accelerate a culture of excellence, ensuring engagement and inspiration among FTCs.
- Prepared and maintained various HR reports and documentation, including attendance records and compliance reports.
- Partnered with Learning & Development to work on value-added programs in training, development, career mobility, and job performance.
- Managed payroll processing, ensuring accuracy of 95% and timely compensation for all employees.
Payroll Assistant
BTC
01.2022 - 08.2023
- Recorded employee absences in HRMS system shown on departmental absence reports and ensured deductions when necessary.
- Aided with preparation of monthly reports for the unit.
- Processed payroll transactions for 572 employees and 854 retirees with 95% accuracy.
- Tracked outstanding absence reports and communicated with respective departments concerns on bi-monthly bases.
- Performed activations, de-activations, reprints, and clearance administration in CCURE ID security badging system.
- Prepared staff movement letters (transfers, reporting relationship changes) within two business days of request.
- Prepared job letters within one business day of request.
Sales Support Analyst
BTC
06.2018 - 01.2022
- Developed sales operations procedures and policies.
- Maintained and designed sales reports.
- Assisted in maximizing the sales team abilities to drive sales and promote efficiency.
- Liaised between sales and operational teams in India.
- Supported daily sales and operations for tele-sales and door to door agents in New Providence, Grand Bahama, Jamaica and Barbados.
- Created and managed Residential Sales accounts in CRM system.
Education
BSc. in Biology -
University of The Bahamas
Bahamas05.2018
Skills
- HRIS Systems (eg, PeopleSoft, PRC)
- Employment laws and regulations
- Communication and Interpersonal skills
- Benefits Administration
- Onboarding and Orientation
- Payroll Administration
- Training development
- Microsoft Office Suite
- Employee Surveys
- Problem Solving
- Confidential Document Control
Certification
Data Analysis and Visualization Foundations, IBM, 03/2022, coursera.org/share/823fc508092ba93ba6206...
Timeline
Human Resource Associate
BTC
09.2023 - Current
Payroll Assistant
BTC
01.2022 - 08.2023
Sales Support Analyst
BTC
06.2018 - 01.2022
BSc. in Biology -
University of The Bahamas
Data Analysis and Visualization Foundations, IBM, 03/2022, coursera.org/share/823fc508092ba93ba6206...
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