Abhishek Kc

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• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Maintained strict compliance with security protocols while managing sensitive guest information confidentially and securely.
• Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
• Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
• Assisted in training new front office team members, leading to increased productivity and efficiency.