Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alina Gurung

Banker
Pokhara,Gandaki

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.

Overview

3
3
Languages
1
1
Certification
2
2
years of post-secondary education
3
3
years of professional experience

Work History

Head Teller

Gurkhas Finance Limited
Pokhara , Gandaki
11.2017 - Current
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Executed wire transfers, stop payments and account transfers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Accessed computerized financial information to answer questions related to specific accounts.

Education

MBA - Business Administration

Novel Academy,Purbanchal University
Newroad,Pokhara
09.2017 - 12.2019

Skills

    Cash Handling

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Certification

AML/CFT Training Course by National Banking Institute

Timeline

AML/CFT Training Course by National Banking Institute

01-2018

Head Teller

Gurkhas Finance Limited
11.2017 - Current

MBA - Business Administration

Novel Academy,Purbanchal University
09.2017 - 12.2019
Alina GurungBanker