Ang Dawa Sherpa
Summary
Proven server at AX The Palace Malta, excelling in guest engagement and cash handling, consistently surpassing sales targets. Demonstrated exceptional customer service, enhancing repeat business through genuine rapport. Skilled in safe food handling, contributing to a sanitary dining environment. Collaborated effectively with kitchen staff, ensuring timely order delivery and upholding high customer satisfaction ratings.
Overview
6
6
years of professional experience
Work History
Server
AX The Palace Malta
12.2018 - Current
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Handled cash transactions accurately, contributing to balanced daily financial returns.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Maintained clean and organised dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Utilised communication practices with kitchen staff to deliver customer meals in timely manner.
Education
High School Diploma - Hotel Management
Kumari Awasiya H S School
Boudha,kathmandu12.2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Safe food handling
Timeline
Server
AX The Palace Malta
12.2018 - Current
High School Diploma - Hotel Management
Kumari Awasiya H S School
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