Passionate and skilled head barista with extensive experience in coffee brewing. Latte art and customer service. Seeking to leverage my experience and enthusiasm for coffee at a dynamic and customer focused establishment
Overview
7
7
years of professional experience
Work History
Head Barista
Nomads Apartment and Garden Lounge
05.2023 - 01.2025
Managed daily operations of the coffee bar, ensuring high standards of quality and service
Trained and supervised junior baristas, fostering a collaborative and efficient work environment
Developed and maintained relationships with regular customers, enhancing customer loyalty and satisfaction
Implemented innovative coffee brewing techniques and latte art designs attracting new customers
Increased sales through effective upselling techniques and recommending appropriate menu items.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
Silver Oaks
02.2018 - 07.2020
Maintained a clean and organized workspace for optimal productivity and safety.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Operated espresso machines and commercial coffee brewers to create beverages.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.