Reading books, Solo Travelling, Playing cricket, watching soccer
Hi, I’m
Arnab Bhattacharjee
Senior Process Executive
India,Assam
Summary
Energetic with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
years of professional experience
3
Languages
Work History
Bhagya TechnologyDubai, UAE
Banker
2023.08 - Current (2 education.years_Label & 10 education.months_Label)
Job overview
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Established rapport with new clients to increase satisfaction and loyalty.
- Assisted customers with banking needs and inquiries.
- Managed Internal and External banking transaction along with a brief reporting.
Tata Consultancy ServicesKolkata, West Bengal
Senior Process Executive
2022.09 - 2024.05 (1 education.year_Label & 8 education.months_Label)
Job overview
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Enhanced process efficiency by streamlining workflows and implementing automation
- Negotiated contracts with vendors for cost-effective sourcing while ensuring timely delivery of materialsservices.
- Delivering or sorting out client issues or queries within given time frame.
- Managing reports on a daily basis.
Wipro TechnologiesKolkata, West Bengal
Process Associate
2017.04 - 2022.05 (5 education.years_Label & 1 education.month_Label)
Job overview
- Streamlined processes by identifying inefficiencies and implementing improvements.
- Monitored and reported on process performance to verify compliance with established standards.
- Gathered, organized and input information into digital database.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
Education
Digboi CollegeDigboi, Assam
B.A
Skills
Regulatory Compliance
Prospect Calling
New Account Setup
Products and Services Knowledge
Product Promotion
Customer Service
Telephone Transfers
Staff Management
Know Your Customer
Revenue Generation
Customer Service-Oriented
Balance Transfers
Retention Strategies
Money transfers
Employee Motivation
Customer Education
Account updating
Security Protocols
Accomplishments
Promoted as supervisor for best performance.
Interests
Timeline
Banker
Bhagya Technology
2023.08 - Current (2 education.years_Label & 10 education.months_Label)
Senior Process Executive
Tata Consultancy Services
2022.09 - 2024.05 (1 education.year_Label & 8 education.months_Label)
Process Associate
Wipro Technologies
2017.04 - 2022.05 (5 education.years_Label & 1 education.month_Label)
Digboi College
B.A