ASHA Limbu
Barista
Doha,Matara qadeem
Summary
Dynamic barista with exceptional customer service skills and expertise in espresso preparation at Garage Cafe. Proven ability to enhance customer experiences through personalized beverage creation and effective communication. Recognized for maintaining cleanliness and quality control, contributing to a welcoming atmosphere that boosted sales and fostered loyalty. Adaptable and detail-oriented team player.
Overview
8
8
years of professional experience
Work History
Barista
Garage Cafe
08.2023 - 01.2025
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Sales Promoter
Huawei Company
02.2019 - 08.2021
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Cultivated a welcoming atmosphere by maintaining positive energy and professional outward appearance.
Family Business
Aaroj Clothing Store
09.2021 - 06.2023
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales Promoter
Shakhar Jewellers International Pvt Ltd
01.2017 - 02.2019
- Performed market research to stay up-to-date with current market trends.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Exceeded personal sales targets regularly by employing upselling techniques and suggesting complementary accessories during transactions.
- Promoted the store''s custom design services, resulting in increased orders for bespoke jewelry pieces.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Developed comprehensive knowledge of gemstones and metals, becoming go-to resource for both customers and colleagues.
- Developed comprehensive understanding of client preferences, allowing for targeted marketing efforts that led to higher revenue generation.
- Engaged with customers to understand their needs, leading to more effective and personalized sales pitches.
Education
Higher Secondary - Management
Damak Muntiple Campus
Damak , Nepal2017
Skills
Beverage preparation
Espresso machine operation
Opening and closing duties
Cash handling
Menu memorization
Latte art
Attention to detail
Cleanliness
Active listener
Adaptive and creative
Exceptional customer service
Safe food handling
Soft selling
Espresso preparation
Quality control
Cooking
Timeline
Barista
Garage Cafe
08.2023 - 01.2025
Family Business
Aaroj Clothing Store
09.2021 - 06.2023
Sales Promoter
Huawei Company
02.2019 - 08.2021
Sales Promoter
Shakhar Jewellers International Pvt Ltd
01.2017 - 02.2019
Higher Secondary - Management
Damak Muntiple Campus