To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
In- Room Dining Server
Margaritaville Beach Resort
2024.06 - Current
Contributed to a positive work environment by maintaining a professional demeanor at all times.
Streamlined the ordering process for improved efficiency and reduced wait times for guests.
Assisted with the training of new team members, sharing expertise on service standards and expectations.
Assisted in menu development, incorporating guest feedback to create an enticing selection of options.
Cocktail Server
Bahamar Resorts
2017.05 - 2024.03
Provided attentive service, regularly checking in on guests to ensure their needs were met.
Managed cash transactions accurately, ensuring proper handling of payments and tips.
Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Admin. Assistant
The Cash Center Ltd.
2015.12 - 2017.01
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Admin. Assistant
Symonette’s Marketing Group
2012.10 - 2015.05
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Passenger Service Agent
Nassau Flight Services
2012.01 - 2012.09
Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
Resolved passenger issues with empathetic communication and effective problem-solving techniques.
Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
Education
High School Diploma -
C.R. Walker Senior High
06.2010
H.O. Nash Jr. High
06.2007
Albury Sales Primary School
06.2004
St. Anne’s School
01.2003
Skills
Computer Literate – Microsoft Office, written and verbal communication skills
Strong multitasking
Phone Etiquette
Guest Relations
Reservation handling
Food safety practices
Exceptional customer service
Hospitality service expertise
Awards
Royal Music Certificate- Grade 9 (2006)
Honor Roll- H.O. Nash Jr. High
Principal's List- H.O. Nash Jr. High
High School dipolma
References
Available Upon Request
Timeline
In- Room Dining Server
Margaritaville Beach Resort
2024.06 - Current
Cocktail Server
Bahamar Resorts
2017.05 - 2024.03
Admin. Assistant
The Cash Center Ltd.
2015.12 - 2017.01
Admin. Assistant
Symonette’s Marketing Group
2012.10 - 2015.05
Passenger Service Agent
Nassau Flight Services
2012.01 - 2012.09
High School Diploma -
C.R. Walker Senior High
H.O. Nash Jr. High
Albury Sales Primary School
St. Anne’s School
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