Bashudev Bhusal
Summary
- Experienced Assistant Branch Manager, Credit Incharge, and Customer Relationship Officer with a proven track record of driving operational efficiency and delivering exceptional customer service. Proficient in managing daily branch operations, including staff supervision, sales targets, and customer inquiries. Skilled in credit analysis and risk assessment, ensuring compliance with lending policies and regulations. Demonstrates ability to build strong relationships with clients, providing personalized financial solutions to meet their needs. Committed to achieving organizational goals and contributing to the overall success of the team.
Overview
7
7
years of professional experience
Work History
Assistant Branch Manager/ Credit In-Charge
Citizens Bank International Limited
03.2021 - Current
- Analyzing financials of clients, customer credit limits and processing credit applications in a timely manner.
Assistant Relationship Officer
Tinau Mission Development Bank Limited
07.2019 - 03.2021
- Developed and implemented a customer relationship management (CRM) system that improved customer segmentation and targeting
Customer Service Representative
Mission Development Bank Limited
03.2018 - 07.2019
- Improved customer service processes by streamlining communication and creating a more efficient workflow
Education
Master in Business Studies (MBS) Management -
Lumbini Banijya Campus Butwal
01.2020
Bachelor in Buinss Studies (BBS) Management -
Gautam Buddha Multiple Campus
01.2012
Intermediate Management -
Shree Siddhartha Vidhya Mandir H.S. School
01.2009
SLC School Leaving Certificate -
Shree Bhrikuti Secondary School
01.2006
Skills
- Concisely track the set targets to exceeds the budget
- Handle multitasks and time management
- Efficiently develop sound client relationships and promotes various products of bank
- Has the ability to manage/motivate staff, provide effective customer service and maintain a productive environment in the branch
- Strong self management skills and excelling in my current role
Personal Information
- Age: 33
- Blood Group: 0+
- Date of Birth: 06/11/91
- Gender: Male
Training
- Mars Computer Institute, Taulihawa Kapilbastu, Computer Basic Course (MS-Word, Power point, Excel, Tally & E-mail Internet)
- Axiom Nepal Pvt. Ltd, Anti Money Laundering And Know Your Customer
- CBIL In-House Training, Security Documentation, Credit and Risk
- CBIL In-House Training, Online Training on LC & Guarantee Transactions
- Bank, Finance and Insurance in Nepal, Real Estate Collateral & Relationship between bank and Survey Office (NAAPI)
- Credit Information Bureau, Issues related to Credit Information
- National Banking Institute Ltd, Financial Statement Analysis
References
- Lal Bahadur Bhandari, Gorusinge Kapilbastu, 9857014699, NMB Bank Limited, Branch Manager
- Deepak Prasad Bhusal, Buddhi Kapilbastu, 9857055336, Gautam Buddha Multiple Campus, Asst. Campus Chief
Languages
English
Nepali
Hindi
Awadhi
Tharu
Timeline
Assistant Branch Manager/ Credit In-Charge
Citizens Bank International Limited
03.2021 - Current
Assistant Relationship Officer
Tinau Mission Development Bank Limited
07.2019 - 03.2021
Customer Service Representative
Mission Development Bank Limited
03.2018 - 07.2019
Master in Business Studies (MBS) Management -
Lumbini Banijya Campus Butwal
Bachelor in Buinss Studies (BBS) Management -
Gautam Buddha Multiple Campus
Intermediate Management -
Shree Siddhartha Vidhya Mandir H.S. School
SLC School Leaving Certificate -
Shree Bhrikuti Secondary School
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