Programming
BIKRAM KUMAR DAS
Damak
Summary
Technical Support Engineer with expertise in Python and network security. Proven track record in mentoring, problem-solving, and boosting service quality. Passionate about teamwork, cybersecurity, and continuous improvement.
Overview
2026
2026
years of professional experience
3
3
Languages
Work History
Intern
Personal Project
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Technical Support Engineer
Systems Maintenance Services
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Mentored junior members of the team on best practices in issue resolution techniques.
- Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
Cybersecurity Student
Personal Project
- Developed customized intrusion detection rules for monitoring suspicious activities within the organization''s network infrastructure.
- Provided training to employees on cybersecurity best practices, raising awareness of phishing attacks and other common threats.
- Assisted in developing incident response plans for potential cybersecurity breaches, minimizing potential damage.
- Evaluated third-party vendors for compliance with data protection policies and standards, ensuring the security of sensitive information shared between organizations.
Programmer
Personal Project
01.2025 - 10.2025
- Reduced system errors and improved reliability through rigorous debugging processes.
- Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
- Developed continuous integration tool to streamline deployment.
- Participated in peer code reviews, providing constructive feedback aimed at improving the quality of team deliverables.
Web Developer Intern
Personal Project
02.2024 - 07.2024
- Wrote custom HTML and JavaScript for existing websites.
- Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
- Developed interactive prototypes using HTML, CSS, JavaScript, and jQuery for client presentations and feedback sessions.
- Studied user requirements to gain strong understanding of project initiatives and deadlines.
Education
BSC. Computer Science - Computer Science
Sikkim Manipal Institute of Technology
Majitar, Rangpo, East Sikkim, India 04.2001 -
High School Diploma -
National Examination Board
Damak 04.2001 -
Skills
Teamwork and collaboration
Quick learner
Computer skills
Project Support
Front-end frameworks
Back-end frameworks
Python
C
Javascript
Phishing awareness
Network security
Programming languages
Interests
Problem solving
IOT
Android App Development
Project
- WEB APPLIACTION PROJECT:- https://youtu.be/geBm-rbM8dM?si=SojFGt5RxzJAQkCm
- WEB PAGE PROJECT:- https://youtu.be/XrR-vJLqmoI?si=Kgd4VL1_6110mSPF
- WEB PAGE PROJECT 1:-https://youtu.be/v9CAXo4b9Vc?si=SPz_I7qk68iEWbjQ
Timeline
Programmer
Personal Project
01.2025 - 10.2025
Web Developer Intern
Personal Project
02.2024 - 07.2024
BSC. Computer Science - Computer Science
Sikkim Manipal Institute of Technology
04.2001 -
High School Diploma -
National Examination Board
04.2001 -
Intern
Personal Project
Technical Support Engineer
Systems Maintenance Services
Cybersecurity Student
Personal Project