Summary
Overview
Work History
Education
Skills
Interests
Project
Timeline
Generic
BIKRAM KUMAR DAS

BIKRAM KUMAR DAS

Damak

Summary

Technical Support Engineer with expertise in Python and network security. Proven track record in mentoring, problem-solving, and boosting service quality. Passionate about teamwork, cybersecurity, and continuous improvement.

Overview

2026
2026
years of professional experience
3
3
Languages

Work History

Intern

Personal Project
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Technical Support Engineer

Systems Maintenance Services
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Mentored junior members of the team on best practices in issue resolution techniques.
  • Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.

Cybersecurity Student

Personal Project
  • Developed customized intrusion detection rules for monitoring suspicious activities within the organization''s network infrastructure.
  • Provided training to employees on cybersecurity best practices, raising awareness of phishing attacks and other common threats.
  • Assisted in developing incident response plans for potential cybersecurity breaches, minimizing potential damage.
  • Evaluated third-party vendors for compliance with data protection policies and standards, ensuring the security of sensitive information shared between organizations.

Programmer

Personal Project
01.2025 - 10.2025
  • Reduced system errors and improved reliability through rigorous debugging processes.
  • Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
  • Developed continuous integration tool to streamline deployment.
  • Participated in peer code reviews, providing constructive feedback aimed at improving the quality of team deliverables.

Web Developer Intern

Personal Project
02.2024 - 07.2024
  • Wrote custom HTML and JavaScript for existing websites.
  • Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
  • Developed interactive prototypes using HTML, CSS, JavaScript, and jQuery for client presentations and feedback sessions.
  • Studied user requirements to gain strong understanding of project initiatives and deadlines.

Education

BSC. Computer Science - Computer Science

Sikkim Manipal Institute of Technology
Majitar, Rangpo, East Sikkim, India
04.2001 -

High School Diploma -

National Examination Board
Damak
04.2001 -

Skills

Teamwork and collaboration

Interests

Programming

Problem solving

IOT

Android App Development

Project

  • WEB APPLIACTION PROJECT:- https://youtu.be/geBm-rbM8dM?si=SojFGt5RxzJAQkCm
  • WEB PAGE PROJECT:- https://youtu.be/XrR-vJLqmoI?si=Kgd4VL1_6110mSPF
  • WEB PAGE PROJECT 1:-https://youtu.be/v9CAXo4b9Vc?si=SPz_I7qk68iEWbjQ

Timeline

Programmer

Personal Project
01.2025 - 10.2025

Web Developer Intern

Personal Project
02.2024 - 07.2024

BSC. Computer Science - Computer Science

Sikkim Manipal Institute of Technology
04.2001 -

High School Diploma -

National Examination Board
04.2001 -

Intern

Personal Project

Technical Support Engineer

Systems Maintenance Services

Cybersecurity Student

Personal Project

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BIKRAM KUMAR DAS