Summary
Overview
Work History
Education
Skills
Languages
Hobby
Timeline
Generic

Bishal Bhattrai

Lalitpur,Balkhu

Summary

Dedicated customer service representative with strong problem resolution and crisis intervention skills. Committed to enhancing customer satisfaction through effective communication and team collaboration.

Overview

3
3
Languages
3
3
years of professional experience

Work History

Customer Service Representative

Kantipur Management Private Limited (Shramadhan Call Center)
kathmandu, Babarmahal
02.2023 - 08.2026
  • Assisted customers with requests and responded to inquiries to enhance overall satisfaction.
  • Supported customers by addressing questions and resolving concerns promptly.
  • Maintained up-to-date knowledge through ongoing education and advanced training initiatives.
  • Completed daily duties accurately and efficiently.
  • Provided crisis intervention support during emergency situations for vulnerable clients.

Education

High School Diploma -

Shree Secondary School
Tengraha Rautahat
09-2026

Skills

  • Customer service
  • Problem resolution
  • Data entry
  • Team collaboration
  • Relationship building
  • Positive and professional

Languages

English
Beginner
A1
Nepali
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Hobby

  • Traveling
  • Research
  • Book Reading
  • Football

Timeline

Customer Service Representative

Kantipur Management Private Limited (Shramadhan Call Center)
02.2023 - 08.2026

High School Diploma -

Shree Secondary School
Bishal Bhattrai