BISHAL POUDEL
Kotihawa
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
4
4
years of professional experience
Work History
Bank Teller
Siddhartha Bank Limited
bardaghat
07.2025 - Current
- Streamlined account inquiries by ensuring clear communication and customer satisfaction.
- Processed transactions efficiently, reducing wait times during peak periods.
- Maintained accurate records of transactions to enhance data integrity and retrieval.
- Collaborated with team members to improve service processes and overall customer experience.
- Educated customers on banking products, promoting services for better account management.
- Monitored compliance with bank policies to safeguard against fraud and errors.
- Performed cash handling duties, including counting currency, coins, and checks accurately.
- Provided exceptional customer service by resolving complaints in a timely manner.
Non-core TA
Nabil Bank Limited
bhalwari
04.2023 - 07.2025
- Delivered exceptional customer service by promptly addressing inquiries and requests.
- Resolved client complaints, ensuring satisfaction and maintaining bank reputation.
- Guided customers in using mobile applications and online banking effectively.
- Assisted clients in account management, loan applications, and financial decision-making.
- Coordinated interdepartmental efforts to resolve customer requests and disputes.
- Advised clients on bank products, services, and financial planning solutions.
- Trained junior team members on compliance standards and performance strategies.
- Cultivated relationships with new and existing clients to boost loyalty and profitability.
Teacher
Siddhartha Galaxy Public High School
Tilottama-15, rupandehi Kotihawa
02.2022 - 03.2023
- Designed engaging lesson plans tailored to diverse learning styles and needs.
- Monitored student progress through assessments and delivered constructive feedback.
- Facilitated collaborative projects to strengthen teamwork and problem-solving abilities.
- Implemented classroom management strategies promoting respect and responsibility.
- Organized extracurricular activities to enhance student engagement and community involvement.
- Communicated with parents about student progress and classroom initiatives.
Education
High School Diploma -
Sant Joseph College
Bhalwari, Tilottama-0711-2021
SEE -
Siddartha Galaxy Public High School
Tilottama-15, Kotihawa06-2019
Bachelor of Business Studies - Finance
Bhairahawa Bahumukhi Multiple Campus
BhairahawaSkills
- Transaction processing
- Customer account management
- Financial product knowledge
- Regulatory compliance
- Cash handling
- Customer relationship management
References
References available upon request.
Timeline
Bank Teller
Siddhartha Bank Limited
07.2025 - Current
Non-core TA
Nabil Bank Limited
04.2023 - 07.2025
Teacher
Siddhartha Galaxy Public High School
02.2022 - 03.2023
High School Diploma -
Sant Joseph College
SEE -
Siddartha Galaxy Public High School
Bachelor of Business Studies - Finance
Bhairahawa Bahumukhi Multiple Campus