Brenda Dean
Nassau
Summary
Experienced with managing cashier operations and leading teams to ensure smooth workflow. Utilizes communication and leadership skills to enhance team performance and customer service. Track record of resolving issues promptly and maintaining high standards of accuracy and reliability.
High-performing cashier trainer focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling abilities.
Overview
22
22
years of professional experience
Work History
Training Coordinator
Island Luck
03.2015 - 02.2024
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Training new Cashiers and Duty Managers on the cashing system/
- Facilitate orientation for new hires.
Office Manager
Caribbean Storage
12.2003 - 08.2014
- Provided exceptional customer service when addressing client inquiries or concerns.
- Updated and managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Opened and closed location and making daily bank deposit,
Underwriter
Insurance Governors
09.2001 - 12.2003
- Provided excellent customer service by addressing inquiries promptly.
- Processing new and existing clients auto insurance.
- Calculate and mail clients auto renewal.
- Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
Education
High School Diploma -
S. C. McPherson
Baillou Hill Road06-1983
High School Diploma -
A. F Adderley Senior High
Baillou Hill Road06-1989
No Degree - Office Procedure
Industrial Training Center
Old Trail Road09-1991
Skills
- Verbal and written communication
- Customer service
- Training material updates
- Computer skills
- Coaching and mentoring
- Office management
- Virtual training
- Organizational skills
- Cash Handling
- Staff training
Timeline
Training Coordinator
Island Luck
03.2015 - 02.2024
Office Manager
Caribbean Storage
12.2003 - 08.2014
Underwriter
Insurance Governors
09.2001 - 12.2003
High School Diploma -
S. C. McPherson
High School Diploma -
A. F Adderley Senior High
No Degree - Office Procedure
Industrial Training Center
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