Dania M. Hanna
Summary
To be apart of an outstanding organization to help me further pursue my passion for my education and goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Rush Imports
Shirley Street
02.2024 - Current
- Monitored inbound freight operations.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
Receiving Clerk
Darville Lumber Co.
Exuma, The Bahamas
05.2023 - 07.2023
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Assist in unloaded pallets and deliveries.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
Customer Service Representative
Rush Imports
Shirley Street
11.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Registry Clerk
Ministry Of Finance; Prime Minister Office
West Bay Street
07.2022 - 08.2022
- Managed sensitive documents securely, ensuring proper storage and disposal procedures were followed.
- Ensured compliance with legal requirements, adhering to strict confidentiality and privacy policies.
- Streamlined the registration process for smoother operations and enhanced user experience.
- Collaborated with team members to achieve shared goals and optimize overall performance.
Education
Undergraduate Degree - Early Childhood Education
University of The Bahamas
Oakes Field12.2025
High School Diploma -
Bahamas Academy
Marshall Road06.2018
Skills
- Experience in Customer Service
- Experience in Microsoft 365
- Trained in QuickBooks
- Trained in Kappa Logistics
Accomplishments
- High School Diploma
- BGCSEs
- BJCs
- Honor Roll
Certification
Available upon request
Timeline
Logistics Coordinator
Rush Imports
02.2024 - Current
Receiving Clerk
Darville Lumber Co.
05.2023 - 07.2023
Customer Service Representative
Rush Imports
11.2022 - 12.2022
Registry Clerk
Ministry Of Finance; Prime Minister Office
07.2022 - 08.2022
Undergraduate Degree - Early Childhood Education
University of The Bahamas
High School Diploma -
Bahamas Academy