Danielle Rolle

• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Reduced wait times for guests by effectively coordinating with other team members during peak hours.
• Maintained clean and welcoming environment, ensuring comfort of guests throughout their visit.
• Backed up servers by checking on tables and retrieving items for guests.
• Seated patrons based on guest preferences and seating availability.

• Interacted with customers by phone, email, or in-person to provide information.
• Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Tracked office supplies and restocked low items to keep team members on-task and productive.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
• Greeted new customers, discussed specials, and took drink orders.
• Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.

Handled telephone calls & emails.

Greeted visitors and directed them correctly & promptly.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
• Collaborated with other camp counselors to design fun and enriching learning activities for campers.
• Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining safe environment for all participants.
• Led groups of children safely through variety of camp activities.
• Documented activities, injuries and accidents to inform parents and maintain consistent records.
• Assisted in preparing meals and snacks to provide nutritional needs to campers.