Django/Pyhton
Dibas Pratap Basnet
Passionate IT Professional
Kathmandu
Summary
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
It Support
Pearl Publication
08.2023 - Current
- Streamlined internal processes through frequent collaboration with other departments like IT support staff members who helped implement technology improvements which led to increased efficiency among team members.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Streamlined IT support processes for increased efficiency and reduced downtime.
- Streamlined IT support processes for increased efficiency in addressing user issues and concerns.
Various
Various
Kathmandu, P3
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor's of Information Management - IT/Management
Shanker Dev Campus
Putalisadak 10.2023 - 10.2023
Skills
First Line IT Support
IT support experience
IT support
IT Support Management
Django framework knowledge
Django Familiarity
Python Proficiency
Software
AI/ML
Certification
Introduction to Machine Learning
Timeline
Introduction to Machine Learning
12-2023
Mathematics for Machine Learning: Linear Algebra
12-2023
Bachelor's of Information Management - IT/Management
Shanker Dev Campus
10.2023 - 10.2023
It Support
Pearl Publication
08.2023 - Current
Various
Various
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