Shaktiraj Joshi
General Manager
Kathmandu
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Customer-oriented General Manager with 4 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities. Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach. Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results. Skilled Business Development leader offering 4 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities. Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Training Manager
Teletak ( Gionee Mobile )
kahtmandu
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Managed new employee orientation training process for more than 100 employees each year.
- Delivered new employee onboarding and training sessions via onsite training.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Developed surveys to identify training needs based on projected production processes and changes.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Trained new hires to perform cross-training exercises with experienced workers.
- Directed field training to enhance participants' skills.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Developed departmental systems and procedures to better align workflow processes.
- Created in-depth training manual for all employees.
- Conducted training courses and prepared videos for long-term use.
Product Manager
Tele Talk ( Gionee Mobile )
kathmandu
02.2014 - 11.2018
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Spearheaded collaborative efforts to bring products to market.
- Consulted with buyers to determine projected demand for products and services.
- Liaised with clients to better understand business needs and current market landscape.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Monitored market trends and competitor performance to update promotional strategies.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Managed product demonstrations and testimonials for performance evaluation.
Education
Master of Science - Computer Science
Ostfold University College
Norway , Halden 04.2001 -
Bachelor in Information Management - Information Management
Bachelor in Information Management
Kcmit 02.2007 - 07.2011
Timeline
Product Manager
Tele Talk ( Gionee Mobile )
02.2014 - 11.2018
Bachelor in Information Management - Information Management
Bachelor in Information Management
02.2007 - 07.2011
Master of Science - Computer Science
Ostfold University College
04.2001 -
Training Manager
Teletak ( Gionee Mobile )