DILIP KUMAR KANDEL
Syangja,Syangja
Summary
Motivated Retail Account Representative experienced in customer service and data analysis. Managed multiple client relationships, driving account growth through dedicated follow-up and attention to detail. Contributed to retail success by providing exceptional customer service, resolving complaints, and training new staff.
Overview
3
3
years of professional experience
Work History
Cashier supervisor
lulu Bahrain hypermarket w.l.l.
Bahrain, Bahrain
02.2024 - 09.2026
- Supervised cashier team at Lulu Bahrain hypermarket, ensuring efficient and accurate daily checkout operations.
- Trained cashiers on till procedures, service standards, and register handling.
- Coordinated cashier schedules and break coverage across hypermarket front end.
- Monitored POS cash counters and resolved payment issues at hypermarket registers.
- Reconciled cash drawers and verified end-of-shift receipts and balances.
- Resolved customer complaints promptly, facilitating a smooth checkout process in busy aisles.
- Resolved customer disputes with effective communication and problem-solving skills. in a professional and pleasant manner.
Customer Service Representative
Lulu hyper market
Bahrain , Bahrain
02.2024 - 09.2025
- Monitored POS cash counters and resolved payment issues at hypermarket registers.
- Trained cashiers on till procedures, service standards, and register handling.
- Supervised cashier team at Lulu Bahrain hypermarket during daily checkout operations.
Education
School Level Certificate -
Radha Damodar
Syangja, SyangjaSkills
- Cashier supervision
- Cashier training
- Point of sale operation
- Cash handling
- Cash drawer reconciliation
- Cash register reconciliation
- Payment processing
- Refund processing
- Team scheduling
- Customer service
- Bilingual communication
Personal Information
- Date of Birth: 1992-08-26
- Nationality: Nepal
DECLATION:
- Date of Birth: 1992-08-26
- Nationality: Nepal
- Passport: 12491974
PERSONAL INFORMATION:
- Date of Birth: 1992-08-26
- Nationality: Nepal
- ID Type: Passport
- Passport:12491974
Timeline
Cashier supervisor
lulu Bahrain hypermarket w.l.l.
02.2024 - 09.2026
Customer Service Representative
Lulu hyper market
02.2024 - 09.2025
School Level Certificate -
Radha Damodar