SAP
Food Service Supervisor
Mustang Thakali Kitchen & Biryani Corner
Sundarharaicha
03.2022 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Established and managed team schedules and shift assignments.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Ordered new supplies and food to maintain service levels.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set schedules for [Number] staff by planning and designating shifts and hours.
- Integrated service and team management strategies to boost business profits.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Tracked food production levels, meal counts and supply costs.
- Oversaw training of more than [Number] team members.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
