Divakar Paudyal
Hospitality
Summary
Hospitality professional with strong background in guest services and front-of-house operations. Known for enhancing guest experiences through seamless coordination and attention to detail. Valued team collaborator committed to maintaining positive environment and adapting to changing needs.
Personable and friendly with excellent communication skills, ready to create welcoming environment for guests. Possesses good understanding of customer service principles and strong organizational abilities. Dedicated to ensuring positive dining experience for every patron.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
4
4
Languages
Work History
Bartender
Narcissos Waterpark Resort
06.2021 - 09.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.mmmmDeveloped loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Completed requisitions to maintain required stock par levels.
Restaurant Host
Adams Beach Hotel
05.2022 - 10.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
- Answered customer questions about hours, seating, and menu information.
Bartender
Adams Beach Hotel
05.2022 - 10.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Assisted with inventorying beverage stock and bar supplies.
- Completed requisitions to maintain required stock par levels.
Education
Bachelor of Arts - INTERNATIONAL HOSPITALITY AND TOURISM MANAGEMENT
City Unity College
Nicosia,Cyprus 2020.01 - Current
Skills
Greeting guests
Guest relations
Strong multitasking
Food safety awareness
Exceptional communication
Personal Information
- Date of Birth: 10/01/84
- Gender: Male
- Nationality: Nepalese
Customerserviceskills
- Motivated
- Team-work oriented
- Organizational and planning skills
- Good serving skills
Timeline
Restaurant Host
Adams Beach Hotel
05.2022 - 10.2024
Bartender
Adams Beach Hotel
05.2022 - 10.2024
Bartender
Narcissos Waterpark Resort
06.2021 - 09.2021
Bachelor of Arts - INTERNATIONAL HOSPITALITY AND TOURISM MANAGEMENT
City Unity College
2020.01 - Current
Similar Profiles
German JimenezGerman Jimenez
Bartender at Chula Vista Resort - Wisconsin Dells Waterpark ResortBartender at Chula Vista Resort - Wisconsin Dells Waterpark Resort
Brogan HelmeidBrogan Helmeid
Server at Chula Vista Resort - Wisconsin Dells Waterpark ResortServer at Chula Vista Resort - Wisconsin Dells Waterpark Resort
ORIANNIS M. GÓMEZORIANNIS M. GÓMEZ
Housekeeper at Chula Vista Resort - Wisconsin Dells Waterpark ResortHousekeeper at Chula Vista Resort - Wisconsin Dells Waterpark Resort