Eddrinique Burrows
George Town,EX
Summary
Dynamic and personable professional dedicated to delivering exceptional customer service and administrative support, emphasizing clerical excellence and public interaction. Proven expertise in calendar management, scheduling, data entry, and database administration ensures seamless operations and enhances overall efficiency. Diligent front desk manager adept at handling high-volume call management and appointment scheduling, contributing to a positive visitor experience. Strong organizational and communication skills foster a welcoming environment, promoting effective collaboration and satisfaction among clients and colleagues.
Overview
8
8
years of professional experience
Work History
Receptionist
Aquadisiac Adventures
01.2021 - Current
- Confirmed appointments, communicated with clients and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Corresponded with clients through email, telephone or postal mail.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Kept reception area clean and neat to give visitors positive first impression.
Tattoo Apprentice
RatTheTattooArtist
01.2019 - 06.2025
- Assisted experienced tattoo artists in daily operations and client consultations.
- Developed proficiency in sanitation practices, ensuring compliance with health regulations.
- Collaborated on design concepts, enhancing artistic skills and client satisfaction.
- Practiced various tattoo techniques under supervision, refining precision and attention to detail.
- Maintained cleanliness of workstations, contributing to a safe and organized environment.
- Ensured proper aftercare instructions were provided to clients following each session, promoting healing and minimizing potential complications posttattooing.
Gas Station Clerk
Shell Gas Station
03.2025 - 05.2025
- Managed daily cash transactions and maintained accurate financial records.
- Operated fuel dispensing equipment and ensured compliance with safety regulations.
- Assisted customers with inquiries, providing knowledgeable product recommendations.
- Conducted inventory checks and restocked merchandise to optimize sales opportunities.
- Maintained clean and orderly work station.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
Sales Cashier
Dairy Queen
03.2022 - 04.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accuracy in cash handling and balance maintenance.
- Assisted customers with product inquiries, enhancing overall shopping experience through personalized service.
- Implemented inventory management practices to minimize stock discrepancies and optimize replenishment processes.
Cell Phone Repair Technician
Exuma
03.2018 - 06.2019
- Diagnosed and repaired cell phone hardware and software issues efficiently.
- Conducted quality control checks to ensure optimal device performance post-repair.
- Utilized advanced diagnostic tools to identify technical problems swiftly.
- Trained junior technicians on repair processes and customer service best practices.
- Maintained accurate records of repairs and customer interactions for effective follow-up services.
- Delivered exceptional customer service, addressing questions and concerns professionally and courteously.
Education
High School Diploma -
St Johns College
Nassau06.2022
No Degree - Sociology
Saint Leo University
Tampa05-2027
Skills
- Calendar Management
- Attention to Detail
- Multitasking and Prioritization
- Computer Proficiency
- Positive Attitude and Energetic
- Customer Service
- Courteous and Professional
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Data inputting
- Greeting and seating clients
- Office administration
- Administrative support
Timeline
Gas Station Clerk
Shell Gas Station
03.2025 - 05.2025
Sales Cashier
Dairy Queen
03.2022 - 04.2022
Receptionist
Aquadisiac Adventures
01.2021 - Current
Tattoo Apprentice
RatTheTattooArtist
01.2019 - 06.2025
Cell Phone Repair Technician
Exuma
03.2018 - 06.2019
High School Diploma -
St Johns College
No Degree - Sociology
Saint Leo University
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