GENESTA PRITIANA ROLLE
NASSAUN BAHAMAS
Summary
At CHELSEAS' CHOICE LIMITED, I excelled as an Administrative Assistant, enhancing office efficiency by implementing digital management systems and fostering strong client relationships through exceptional customer service. My expertise in data entry and critical thinking significantly contributed to streamlined operations and improved document organization, demonstrating a proactive approach to office administration and teamwork.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
CHELSEAS' CHOICE LIMITED
02.2007 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
No Degree - COMPUTER DEVELOPMENT
SYNERY
SHIRLEY STREET10-2006
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Critical thinking
- Scheduling
- Excel spreadsheets
- Research
Timeline
Administrative Assistant
CHELSEAS' CHOICE LIMITED
02.2007 - Current
No Degree - COMPUTER DEVELOPMENT
SYNERY
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