Geraldine Lewis
Nassau,Bahamas
Summary
Dedicated and service-oriented professional with over 35 years of experience across social services and financial sales. Proven expertise in case management, client advocacy, customer relations, and community outreach. Recognized for leadership, integrity, and compassionate service through long-standing involvement in national and regional organizations.
Overview
37
37
years of professional experience
Work History
Social Worker
Bahamas Ministry of Social Services
01.2001 - Current
- Conducted assessments and developed service plans for individuals and families in need
- Provided crisis intervention, counseling, and referrals to community resources
- Advocated for vulnerable populations including children, elderly, and disabled individuals
- Maintained detailed case files and ensured compliance with legal and departmental standards
- Collaborated with multidisciplinary teams to support clients' well-being and development
Sales Agent
BAF Financial & Insurance (Bahamas) Ltd.
01.1988 - 01.2001
- Marketed life insurance and financial products to a diverse client base
- Provided consultations to determine clients' coverage needs and recommend suitable plans
- Maintained long-term client relationships through consistent follow-up and personalized service
- Achieved and exceeded sales targets consistently over two decades
- Received recognition for outstanding performance and customer satisfaction
Education
Bachelor’s Degree - Social Work (Honors)
University of The Bahamas
01.2013
CLU - Certified Life Underwriter
10.1978
High School Diploma -
C.C. Sweeting Senior High School
06.1978
Associate Degree - Customer Service (ACS Resignation)
05.1978
Skills
- Client Advocacy
- Case Management
- Crisis Intervention
- Sales and Customer Service
- Public Speaking & Communication
- Community Engagement
- Conflict Resolution
- Confidential Record Keeping
Affiliations
- CIWIL – Caribbean Women in Leadership
- BPSU – Bahamas Public Service Union
- National Emergency Hotline Volunteer
- Women P3:30 Church Group Member
Additional Information
A dedicated community advocate, actively involved in multiple regional and national initiatives that promote women's leadership, social equity, and community welfare. Passionate about empowering individuals and families, particularly marginalized groups, to access opportunities and resources for a better quality of life. Consistently shown a commitment to public service through volunteer efforts and collaboration with community organizations.
Timeline
Social Worker
Bahamas Ministry of Social Services
01.2001 - Current
Sales Agent
BAF Financial & Insurance (Bahamas) Ltd.
01.1988 - 01.2001
High School Diploma -
C.C. Sweeting Senior High School
Associate Degree - Customer Service (ACS Resignation)
Bachelor’s Degree - Social Work (Honors)
University of The Bahamas
CLU - Certified Life Underwriter
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