HARDI RUZAINA
Tamale
Summary
Proven track record in enhancing customer satisfaction and loyalty at Millicom Ghana Ltd (TIGO), leveraging strong client relations and technical support skills. Innovatively increased engagement and learning at Morning Star International School. Excelled in sales training, achieving significant results through personalized service and innovative techniques.
Overview
2
2
years of professional experience
Work History
Sales Agent
Millicom Ghana Ltd (TIGO)
01.2024 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Increased sales and customer satisfaction through personalized servicing.
- Spoke to customers in native language to increase loyalty and establish relationships.
Pupil Teacher
Morning Star International School
01.2023 - 12.2023
- Implemented innovative teaching techniques to address diverse learning needs and improve student engagement.
- Collaborated with other teachers to develop interdisciplinary projects, maximizing student exposure to various subjects.
- Increased sales and customer satisfaction through personalized servicing.
Education
High School Diploma -
Ghana Senior High School
Tamale07.2022
No Degree -
Dabogshee M/A Junior High School
Tolon01.2019
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
Languages
English
Upper intermediate (B2)
Timeline
Sales Agent
Millicom Ghana Ltd (TIGO)
01.2024 - Current
Pupil Teacher
Morning Star International School
01.2023 - 12.2023
High School Diploma -
Ghana Senior High School
No Degree -
Dabogshee M/A Junior High School