Kiran Ghimire
Human Resource And Compliance
Lalitpur
Summary
Dynamic Vice President with over 10 years of experience in aligning systems with business and regulatory requirements to drive organizational success. Strong advocate for leveraging exceptional organizational and communication skills to effectively manage and lead high-performing teams. Results-oriented professional adept at interfacing with stakeholders and consulting on business processes, consistently delivering impactful solutions grounded in sound business judgment. Committed to fostering a culture of excellence and continuous improvement to achieve strategic objectives.
Overview
12
12
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Vice President – Human Resource & Administration
ITsutra Inc
05.2023 - Current
- Develop and lead HR strategies aligned with business goals.
- Oversee recruitment, retention, training, and performance systems.
- Administer compensation, benefits, and ensure legal compliance.
- Drive employee engagement and foster organizational culture.
- Optimize office administration, vendor relations, and procurement.
- Align HR analytics with strategic decision-making.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Business Development & Client Relationship Manager
Neplance
01.2023 - 04.2023
- - Enhanced backend operations and data management systems.
- - Implemented sales strategies and CRM to boost revenue.
- - Managed HRIS and optimized HR workflows and compliance.
- - Analyzed business data and collaborated on strategic initiatives.
- - Mentored teams and improved cross-departmental collaboration.
Head of Operations and Development
YOHO Partner Technologies
08.2021 - 01.2023
- - Streamlined operational processes and back-end SOPs.
- - Directed digital marketing initiatives (SEO, social media, paid campaigns).
- - Led teams and ensured interdepartmental alignment.
- - Managed business operations, cost optimization, and CRM strategies.
- - Drove sales operations and improved funnel performance.
Vice President
Leo Club of Kathmandu Regency
10.2016 - 08.2021
- - Managed club governance, discipline, and policy enforcement.
- - Developed and executed club programs and initiatives.
- - Led strategic decisions to boost member engagement.
- - Promoted to Vice President within two months of joining.
Senior Team Lead
Kantipur Management
01.2021 - 07.2021
- - Supervised HR planning, staffing, and employee scheduling.
- - Developed performance reports and work plans.
- - Monitored call quality and conducted training sessions.
- - Provided feedback to improve individual and team performance.
Senior Executive – HR & Customer Service
Pathao Nepal
12.2018 - 02.2021
- - Oversaw customer service and operational planning.
- - Managed staff leave, performance, and training.
- - Designed reports and semiannual work strategies.
- - Earned two rapid promotions due to performance.
Customer Service & Query Resolution Officer
Ncell CSR – Rolling Plans Pvt. Ltd.
06.2017 - 04.2018
- - Resolved customer issues efficiently with a focus on satisfaction.
- - Boosted loyalty through proactive communication.
- - Awarded Best Employee for six consecutive months.
Sales Representative
Karuna Enterprises
07.2015 - 05.2016
- - Increased beverage sales with creative wholesaler schemes.
- - Maintained stock reports and streamlined inventory.
- - Handled HR duties including scheduling and attendance.
Field Supervisor
Nepal GoodWeave Foundation
03.2014 - 10.2015
- - Supervised training and inspected looms for child labor.
- - Produced field reports, success stories, and income statements.
- - Taught rescued children at a rehabilitation transit home.
Education
Science
Ambition Academy
Kathmandu 04.2001 -
Hons. In Business Science - Business Management
Nepal Open University
Kathmandu 04.2001 -
Skills
Strategic human resource management
Operations management
Proficient in CRM and HRIS software
Integrated marketing and sales strategies
Data-driven business reporting
Workforce training and engagement
Team management and governance
Strategic planning
Mentoring experience
Effective public speaking
Operational efficiency enhancement
Strategic decision-making
Certification
Google Analytics
Timeline
Google Analytics
03-2024
SEO
03-2024
SharePoint
01-2024
Vice President – Human Resource & Administration
ITsutra Inc
05.2023 - Current
Business Development & Client Relationship Manager
Neplance
01.2023 - 04.2023
Head of Operations and Development
YOHO Partner Technologies
08.2021 - 01.2023
Senior Team Lead
Kantipur Management
01.2021 - 07.2021
Senior Executive – HR & Customer Service
Pathao Nepal
12.2018 - 02.2021
Customer Service & Query Resolution Officer
Ncell CSR – Rolling Plans Pvt. Ltd.
06.2017 - 04.2018
Vice President
Leo Club of Kathmandu Regency
10.2016 - 08.2021
Sales Representative
Karuna Enterprises
07.2015 - 05.2016
Field Supervisor
Nepal GoodWeave Foundation
03.2014 - 10.2015
Science
Ambition Academy
04.2001 -
Hons. In Business Science - Business Management
Nepal Open University
04.2001 -