Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kuber Mahar

London,United Kingdom

Summary

Experienced hospitality professional with a strong background in customer service and food and beverage operations, having served as a bartender waiter at Hotel Yak and Yeti, senior waiter at Malla Hotel, and restaurant waiter at Dream Palace in Kathmandu, Nepal. Demonstrates exceptional skills in communication, conflict resolution, and team collaboration while maintaining high standards of food safety and hygiene. Adept at managing fast-paced environments with multitasking efficiency, ensuring order accuracy and timely service. Committed to creating welcoming atmospheres through active listening and relationship building. Aspires to further enhance expertise in hospitality management while contributing to exceptional guest experiences.

Overview

5
5
years of professional experience

Work History

Bartender Waiter

Hotel Yak and Yeti
Kathmandu, Nepal
11.2024 - 11.2025
  • Kept bar stocked and organised for easy access and quick service to customers.
  • Adapted to fast-paced environments, managing multiple tasks simultaneously without compromising service quality.
  • Maintained a positive bar environment through friendly, professional service and appropriate handling of customer concerns.
  • Engaged with customers to create a welcoming atmosphere, responding to queries and feedback with professionalism.
  • Maintained a tidy and hygienic bar area, adhering to health and safety regulations to ensure a safe environment.
  • Assisted with stock counting, ordering and replenishing.
  • Managed table service for guests, offering menu recommendations and taking orders accurately.

Senior Waiter

Malla Hotel
Kathmandu, Nepal
11.2023 - 04.2024
  • Handled customer complaints calmly and professionally, providing replacement items and offering discounts to maintain positive restaurant reputation.
  • Reset tables between guests to maintain professional dining space and minimise service delays.
  • Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Seated guests quickly and coordinated timely service to minimise table wait times.
  • Resolved customer complaints calmly and professionally, providing swift resolutions to maintain restaurant reputation.

Restaurant Waiter

Dream Palace
Kathmandu, Nepal
03.2021 - 07.2023
  • Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
  • Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times.
  • Cleaned, sanitised and organised restaurant, bar and front of house areas.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
  • Greeted new customers, answered initial questions and took drink orders.
  • Greeted guests upon arrival, providing immediate seating and presenting menus with a welcoming demeanour.

Education

Diploma of Higher Education - +2 Management

Asia Pacific English School
Tokha -07 Kathmandu
2023

Certificate of Higher Education - High School

Kuleshwor Awash Secondary School
Kathmandu
2021

Bachelor of Business Administration - Business Management And Marketing

Roehampton University
London, England

Skills

  • Customer service
  • Communication
  • Conflict resolution
  • Menu knowledge
  • Food safety
  • Table service
  • Time management
  • Team collaboration
  • Order accuracy
  • Adaptability
  • Active listening
  • Relationship building
  • Fast-paced service
  • Layering drinks
  • Positive attitude
  • Bar equipment maintenance
  • Patience with customers
  • Health and safety protocols
  • Multitasking efficiency
  • Food service
  • Drink serving speed
  • Food and beverage regulations
  • Punctual
  • Food safety understanding
  • Customer interactions
  • Drinks service

Languages

Hindi
Advanced
C1

Timeline

Bartender Waiter

Hotel Yak and Yeti
11.2024 - 11.2025

Senior Waiter

Malla Hotel
11.2023 - 04.2024

Restaurant Waiter

Dream Palace
03.2021 - 07.2023

Diploma of Higher Education - +2 Management

Asia Pacific English School

Certificate of Higher Education - High School

Kuleshwor Awash Secondary School

Bachelor of Business Administration - Business Management And Marketing

Roehampton University
Kuber Mahar