Leela Rijal
Dubai
Summary
Dynamic professional with a proven track record at Siddhartha Bank Limited, excelling in client relationship management and administrative support. Recognized for enhancing office efficiency and boosting customer satisfaction through effective problem-solving and strong interpersonal skills. Adept at multitasking and adapting to new technologies, ensuring seamless operations. and team collaboration.Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Assistant
Siddhartha Bank Limited
09.2019 - 07.2025
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Teller Operations with higher accuracy.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative,financial and service-related functions.
- Locker operations and maintenance.
- ATM operations and maintenance.
- National and international remittances operations with proper compliance.
Education
Masters In Business Studies - Commerce
Mechi Multiple Campus (TU)
Bhadrapur Nepal 08.2023
Commerce
Birendra Namuna Campus
Bhadrapur Nepal 09.2018
Skills
- Customer oriented
- Team collaboration
- Computer skills
- Problem-solving
- Time management
- Task prioritization
- Office equipment troubleshooting
- Relationship building
- Basic accounting
- Multitasking and organization
- Flexibility and adaptability
- Inventory management
- Positive and professionals
- Teamwork and collaboration
- Self motivation
- Excellent communication
- Adaptability and flexibility
- Problem-solving aptitude
Languages
Nepali
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Elementary (A2)
Arabic
Beginner (A1)
Timeline
Assistant
Siddhartha Bank Limited
09.2019 - 07.2025
Masters In Business Studies - Commerce
Mechi Multiple Campus (TU)
Commerce
Birendra Namuna Campus
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