Madan Baskota
Banker
Bhaktapur
Summary
Dynamic professional with a proven track record in relationship management and financial accuracy, honed at Kumari Bank and Shree Baba Multipurpose Cooperative Society Ltd. Excelled in building customer relationships and managing portfolios, achieving significant client satisfaction. Skilled in comprehensive account reconciliation and effective communication, ensuring optimal service support and portfolio growth.
Overview
10
10
years of professional experience
Work History
Relationship Manager
Kumari Bank
02.2018 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Accountant
Shree Baba Multipurpose Cooperative Society Ltd
12.2014 - 03.2017
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Education
MBA - Marketing
Himalayan College of Management
Kathmandu 04.2001 -
BBS - Finance
Nepal Commerce Campus
New Baneshwor 04.2001 -
Skills
Relationship building
Customer relationships
Relationship management
Customer service
Excellent communication
Service support
Portfolio growth
Loans
Timeline
Relationship Manager
Kumari Bank
02.2018 - Current
Accountant
Shree Baba Multipurpose Cooperative Society Ltd
12.2014 - 03.2017
MBA - Marketing
Himalayan College of Management
04.2001 -
BBS - Finance
Nepal Commerce Campus
04.2001 -