Summary
Overview
Work History
Education
Skills
References
Timeline
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Darian A Reece

Darian A Reece

Nassau

Summary

Dynamic and self-motivated professional with extensive experience as a Casino Cage Cashier at World Resort Bimini, recognized for delivering exceptional customer service and effectively resolving guest issues. Proven track record in transaction management and relationship building ensures a seamless experience for all guests. Energetic and goal-oriented, dedicated to excellence in every interaction, consistently striving to enhance guest satisfaction and operational efficiency. Committed to fostering a welcoming environment that prioritizes guest needs while maintaining the highest standards of service.

Overview

11
11
years of professional experience

Work History

Casino Cage Cashier Main Banker

World Resort Bimini
01.2023 - Current
  • Completed daily paperwork to track transactions and maintain records.
  • Resolved guest complaints or issues, using resourceful problem-solving, sound critical thinking and knowledge of company policies.
  • Assisted guests with currency exchanges and cash-outs, including coins, tokens, jackpot tickets and chips.

Receptionist

Bahamas Experience Tours
01.2020 - 12.2022
  • Assisted visitors with check-in procedures, ensuring a welcoming environment.
  • Supported office staff with administrative tasks, enhancing overall efficiency of operations.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Billing Clerk

Dash Express
01.2018 - 10.2019
  • Managed billing inquiries and provided exceptional customer service to enhance client satisfaction.
  • Reconciled customer accounts, resolving discrepancies to maintain accurate financial records.
  • Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
  • Managed invoicing and payment processing operations.
  • Maintained detailed records of customer payments and billing adjustments.

Cashier's Supervisor

Island Games
01.2015 - 08.2017
  • Resolved customer inquiries and escalated issues to enhance overall satisfaction and loyalty.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.

Education

High School Diploma -

C.V. Bethel School
01.2012

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S.C. McPherson Jr. High School
01.2009

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Wesley College All Age School
Marsh Harbor, Abaco
01.2008

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St. Frances De Sales School
Marsh Harbor, Abaco
01.2005

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St. Bedes Catholic Primary School
01.2003

Skills

  • Strong organizational abilities
  • Independent achiever
  • Goal Oriented
  • Proficient in customer support
  • Strong interpersonal skills
  • Active listener
  • Energetic
  • Adaptable learner

References

Available upon request

Timeline

Casino Cage Cashier Main Banker

World Resort Bimini
01.2023 - Current

Receptionist

Bahamas Experience Tours
01.2020 - 12.2022

Billing Clerk

Dash Express
01.2018 - 10.2019

Cashier's Supervisor

Island Games
01.2015 - 08.2017

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S.C. McPherson Jr. High School

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Wesley College All Age School

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St. Frances De Sales School

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St. Bedes Catholic Primary School

High School Diploma -

C.V. Bethel School

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Darian A Reece