Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
References
Timeline
Generic

Michelle Townsend-Grey

Nassau, NP

Summary

Experienced and dedicated Registered Nurse with a strong foundation in medical terminology, procedures, and patient advocacy. Proven ability in effective time management, and critical thinking, and a talent for strong interpersonal communication and teamwork. Past work includes valuable experience in various hospital departments, including surgical, medical, and ICU. I am committed to further training in leadership and management to continue positively impacting patient care. Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

32
32
years of professional experience

Work History

Registered Nurse

Doctor's Hospital
05.2005 - Current

I have been working as a registered nurse in the ICU at Doctor's Hospital since May 2005 and have held various positions, including charge nurse, preceptor, team leader in the ICU, and Nursing Supervisor of 72-bed hospital. Throughout my tenure, I have been dedicated to providing high-quality patient care, collaborating with the healthcare team, and ensuring the delivery of safe and effective care.

My effective communication skills have enabled me to interact with patients, their families, and other healthcare professionals, creating a positive and supportive healthcare environment. As a result of my hard work and dedication, I was promoted to Manager of Intermediate Care Unit in January 2022, and given direct oversight of ICU."

Registered Nurse

University Hospital of the West Indies
01.1992 - 04.2005

Charge Nurse Female Surgical

Charge Nurse ICU

  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Managed care from admission to discharge.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Managed patients recovering from medical or surgical procedures.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.

Education

Certified Supervisor -

Institute of Certified Professional Managers
Virginia
06.2019

Critical Care Nursing -

University Hospital of The West Indies
Kingston Jamaica
09.1994

Certificate - Registered General Nurse

Exed Community College
Kingston, Jamaica
09.1991

Skills

  • Leadership
  • Customer Service
  • Medical terminology
  • Patient advocacy
  • Time management
  • Critical thinking
  • Interpersonal communication

Accomplishments

Recipient of the Nurses' Association of the Commonwealth of The Bahamas, Zenith Award 9th December 2017

Personal Information

Title: Critical Care Registered Nurse

References

Sharlene Sanderson, Doctor's Hospital, ssanderson@doctorshosp.com, 242-4342828

Nadine Carey, Doctor's Hospital, NCarey@doctorshosp.com, 242-4271788

Timeline

Registered Nurse

Doctor's Hospital
05.2005 - Current

Registered Nurse

University Hospital of the West Indies
01.1992 - 04.2005

Certified Supervisor -

Institute of Certified Professional Managers

Critical Care Nursing -

University Hospital of The West Indies

Certificate - Registered General Nurse

Exed Community College
Michelle Townsend-Grey