Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikail Duncombe

Nassau

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee,Offering excellent communication and good judgment.

Overview

7
7
years of professional experience

Work History

Pump Attendant

MRS JOHNSON
10.2017 - 02.2018
  • Responded to all customer inquiries thoroughly and professionally.
  • Removed safety hazards, soiled items and trash from customer areas.

Warehouse Worker

Stacy Hanna
03.2018 - 07.2018
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Performed general housekeeping and cleaning tasks, including sweeping, pulling weeds and power washing.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Checked packages and merchandise for damage and notified vendors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Facility Maintenance Worker

Mr. Dean
10.2018 - 10.2021
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
  • Performed minor wall repair to maintain walls, including installing drywall and repairing and applying wallpaper.
  • Completed partial or full dismantling of equipment to quickly repair or replace.

Bar Island Attendant

Royal Caribbean
10.2021 - 07.2022
  • Worked with customers to understand needs and provide excellent service.
  • Developed and maintained courteous and effective working relationships.
  • Increased customer satisfaction by resolving issues.

Bar Server

Royal Caribbean
07.2022 - 01.2024
  • Checked ID cards and verified bar guests were of legal age.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Poured and prepared mixed drinks for over 100 customers daily.
  • Serve up to 15 customers at bar & numerous guests at the beach beds/cabana bar areas

Bartender

Royal Caribbean
01.2024 - 04.2024
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Education

High School Diploma -

Huntly P Christe High School
North Andros , The Bahamas
06.2017

Skills

  • Fixtures
  • Minor repairs
  • Cleaning
  • Heavy lifting
  • Hand and power tools
  • Custom cabinetry expert
  • Great listener
  • Always aware of my surroundings
  • Bar server
  • Communications Strategies
  • Safe Serving Knowledge
  • Attending Multiple Customers
  • Health Code Compliance
  • Anticipating Guest Needs
  • Liquor, Beer and Wine Knowledge
  • Custom Drink Preparation
  • Suggestive Selling
  • Responsible Alcohol Service
  • Guest Satisfaction
  • Alcohol Ordering
  • Safe Food Handling Procedures
  • Maintaining a Clean Bar
  • Customer Service
  • Handling Difficult Customers
  • ABC Regulations
  • Identification Verification
  • High-Volume Environments
  • Performance Improvement
  • Making Change
  • Creative Mixology
  • Serving and Bussing
  • Prepare Cocktails
  • New Cocktail Creation
  • Cocktail Service
  • Servsafe Certified
  • Crowd Control and Security
  • Ability to Lift 30 Pounds
  • Responsible Serving

Timeline

Bartender

Royal Caribbean
01.2024 - 04.2024

Bar Server

Royal Caribbean
07.2022 - 01.2024

Bar Island Attendant

Royal Caribbean
10.2021 - 07.2022

Facility Maintenance Worker

Mr. Dean
10.2018 - 10.2021

Warehouse Worker

Stacy Hanna
03.2018 - 07.2018

Pump Attendant

MRS JOHNSON
10.2017 - 02.2018

High School Diploma -

Huntly P Christe High School

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Mikail Duncombe