Mohan Bhandari
Retail Sales Manager /Marketing Manager /Procurement Manager /Customer Care /FMCC Sales /Real Estate Manager
Kathmandu
Summary
Results-oriented business leader prepared for high-level management roles. Proven ability to drive market expansion and enhance operational efficiency. Focuses on team collaboration and achieving results, adapting seamlessly to changing business needs. Skilled in strategic planning, market analysis, and leadership.
Overview
18
18
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Country Manager
LLL TRAVEL AGENCY PVT LTD(USA-INDIA-NEPAL)
11.2021 - Current
- Managed budgets, financial planning, and forecasting to optimize profitability for the country operations.
- Established strong relationships with key industry players for business growth and expansion.
- Implemented process improvements, streamlining workflows and increasing team productivity.
- Optimized resource allocation, enhancing operational efficiency and reducing costs.
- Increased market share by developing and implementing effective sales strategies.
- Delivered exceptional customer service by addressing client concerns promptly and effectively.
National Operations Manager, Marketing Head Digi
Al Mutakamela Vehicles Testing & Reg (Dubai Govt)/
05.2018 - 02.2021
- Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Analyzed competitor pages to locate backlink and keyword opportunities.
- Provided analytical rationale to identify, develop and implement activities within allocated account base.
- Identified staff requirements and worked with human resource department to initiate recruitment and training processes.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Increased operational efficiency by streamlining processes and implementing new technologies.
- Managed team engaged in ongoing product optimization, account management and ad placement.
- Utilized techniques such as cold calling, networking and prospecting to develop new leads.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Suggested and implemented new features to develop brand awareness.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Led crisis communications and media relations activities in response to challenging situations.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
- Developed and promoted corporate brand, images and identity to media and public.
- Conducted media training for company executives and business leaders.
- Cultivated strong corporate image and identity with clear branding.
- Drafted speeches for company executives and advised on media talking points.
- Al Mutakamela Vehicles Testing & Reg (Dubai Govt)
Automotive Procurement Manager & Sales Manager
AL Futtaim Group
08.2011 - 12.2015
- Company Overview: Dubai Fortune 500 Company
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Conducted spend analysis to identify cost-saving opportunities.
- Led sourcing process for new vendors to get quality products and services and mitigate risk.
Real Estate Manager
Marina Gulf LLC (DUBAI & MIddle East & Europe)
02.2008 - 03.2011
- Company Overview: Dubai Leading Retail Real Estate & Home Furnishing
- Tenant Management:Screening potential tenants, handling complaints, and managing eviction processes.
- Property Maintenance:Ensuring the physical integrity of the property, including repairs and renovations.
- Marketing and Leasing:Promoting available spaces, negotiating leases, and maintaining a high occupancy rate.
- Compliance:Understanding and adhering to local, provincial, and federal laws related to real estate transactions and tenant rights.
- Customer Service:Providing excellent service to both tenants and landlords.
Senior Sales Executive
Marina Gulf LLC (DUBAI & MIddle East & Europe)
05.2006 - 01.2008
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
Sales Associate
Softtech IT School
06.2004 - 11.2006
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
Education
BBS - Project Management
Tribhuwan University
01.2000 - 1 2003
Master - Social Media, Google and Facebook Marketing, Social Media Marketing, commerce, Business Administrator
Udemy
01.2006 - 4 2008
MCSE - undefined
comptia a - undefined
CCNA Routing and Switching - undefined
Skills
Manufacturing
Logistics management
Product launches
Operations oversight
Operational planning
Operations management
Sales management
Strategic planning
Quality assurance
Cultural management
Materials sourcing
Human capital management
Vendor relationship management
Recruiting
Human resources management
Market development
International sales management
Factory relationships
Marketing implementation
Certification
MCSE, 01/06
Accomplishments
Best Branding and Marketing Manager of the Year
Affiliations
- Jaycees
- Toastmasters
- International Association of Administrative Professionals
- Association of Information Technology Professionals
- Project Management Institute
- Lions Club
- Rotary International
- National Association of Social Workers
Interests
Rider Driving
Football
Meditation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteImportant To Me
Career advancementCompany CulturePersonal development programsTeam Building / Company RetreatsWork from home optionWork-life balanceHealthcare benefitsQuote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Software
CCNA
Microsoft Certified System Engineer
Graphics Design
Canva Professional
META Ads Expert
Google Certified Hardware
Languages
English
Advanced (C1)
Hindi
Intermediate (B1)
Arabic
Elementary (A2)
Timeline
Country Manager
LLL TRAVEL AGENCY PVT LTD(USA-INDIA-NEPAL)
11.2021 - Current
National Operations Manager, Marketing Head Digi
Al Mutakamela Vehicles Testing & Reg (Dubai Govt)/
05.2018 - 02.2021
Automotive Procurement Manager & Sales Manager
AL Futtaim Group
08.2011 - 12.2015
Real Estate Manager
Marina Gulf LLC (DUBAI & MIddle East & Europe)
02.2008 - 03.2011
Senior Sales Executive
Marina Gulf LLC (DUBAI & MIddle East & Europe)
05.2006 - 01.2008
Master - Social Media, Google and Facebook Marketing, Social Media Marketing, commerce, Business Administrator
Udemy
01.2006 - 4 2008
Sales Associate
Softtech IT School
06.2004 - 11.2006
BBS - Project Management
Tribhuwan University
01.2000 - 1 2003