Nanda Bahadur Sunar
Roomboy
Chitwan ,Nepal
Summary
Proven Roomboy at Bzakah, excelling in maintaining guest satisfaction through meticulous room cleaning and prompt issue resolution. Demonstrated expertise in housekeeping skills and customer relations, enhancing the guest experience. Achieved a significant improvement in quality control compliance, showcasing a commitment to excellence and teamwork.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Roomboy
Bzakah
Saudi Arabia
12.2007 - 12.2012
- Supported team members in completing assigned tasks, fostering a collaborative work environment.
- Returned emptied garbage receptacles to proper locations.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Changed bed linens and collected soiled linens for cleaning.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Replenished guest room water glasses, toiletries, and paper products.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured guest comfort by promptly addressing and resolving any reported issues or concerns.
- Maintained guest privacy by adhering to strict confidentiality policies and procedures when entering or cleaning occupied rooms.
- Delivered exceptional guest service with prompt response times for requests such as extra towels or toiletries.
- Enhanced guest satisfaction by providing thorough room cleaning and maintenance services.
Education
SLC Passed -
Amar Higher Secondary School
Chitwan, NepalSkills
Customer Relations
Bed making
Trash removal
Housekeeping skills
Housekeeping
Maintenance reports
Guest relations
Lost and found procedures
Trash waste and removal
Ceiling fans
Cleaning bathrooms
Dusting furniture
Vacuuming
Quality control guidelines
Mopping and sweeping
Cleaning techniques
Window cleaning
Sorting and washing laundry
Residential cleaning
Inventory and supply
Languages
English
Intermediate (B1)
Arabic
Intermediate (B1)
Certification
Work experience
Timeline
Roomboy
Bzakah
12.2007 - 12.2012
SLC Passed -
Amar Higher Secondary School