Neha Sarraf
Asian Institue of Technology, 58 Moo 9, Khlong Nueng, Khlong Luang,P3
Summary
Dynamic professional with a proven track record at American Language Center, excelling in content development and organizational skills. Successfully designed engaging learning materials and coordinated impactful workshops, enhancing student experiences. Adept at communication and interpersonal relations, I thrive in collaborative environments, driving initiatives that align with organizational goals.
Overview
3
3
years of professional experience
Work History
Member and Volunteer
Youth of Birgunj
Birgunj
09.2023 - Current
- Company Overview: Youth of Birgunj – YOB
- Actively participated in community service events and social outreach programs
- Supported the Accounts Department in resolving budget-related issues for social contributions
- Drafted formal funding proposals for partner organizations, contributing to successful fundraising efforts
- Coordinated and participated in humanitarian aid initiatives during climate-related disasters
- Pitched creative content ideas for social media and community engagement campaigns, aligning with organizational goals
- Youth of Birgunj – YOB
Office manager
American Language center
Kathmandu
08.2023 - Current
- Designed and prepared English learning and orientation materials, ensuring clarity and visual appeal for diverse learners.
- Assisted in developing communication packages, including pronunciation guides, email-writing exercises, and student orientation handbooks.
- Organized and supported workshops, educational fairs, and training events by preparing presentations, participant materials, and outreach content.
- Coordinated with trainers and project teams to translate learning objectives into accessible formats for students, and external stakeholders.
- Maintained consistency in learning resources and branding across programs and events.
- Managed student inquiries, registrations, and communication, ensuring effective stakeholder engagement.
- Collected and organized educational content, testimonials, and event highlights for internal reporting, and external promotion.
- Oversaw fee collection, records, and administrative communication, ensuring organized documentation and reporting.
- Delivering basic English training sessions, supporting students in developing foundational language skills.
- Workshops on IELTS Preparation classes and Study Abroad Counseling for US, UK, Canada, Australia helping students for higer studies
Internship
Nabil Bank Ltd
Sinamangal
09.2022 - 10.2022
- Interacted with customers by phone, email, or in-person to provide information
- Sorted and organized files, spreadsheets, and reports
- Answered and transferred incoming calls
- Evaluated customer needs and feedback to drive product and service improvement
- Opened and processed saving account for riders associated with Patho company, ensuring proper documentation and smooth onboarding
- Supported daily operational tasks and gained hands-on experience in customer service and financial procedure.
Education
Master of Business Administration - Business Analytics and Digital Transformation
Asian Institute of Technology
Khlong Nueng, Khlong Luang, Pathumthani, Thailand05-2027
Bachelor of Business Administration -
Apex College affiliated with Pokhara University
Kathmandu, Nepal01.2023
High School - Management
Delhi Public School
Lipinimal, Bara, Nepal03.2016
Primary School -
Delhi Public School
Lipinimal, Bara, Nepal12.2014
Skills
- Communication & Writing:
- Presentation & Design Tools:
- Content Development:
- Event & Outreach Support:
- Organizational Skills:
- Interpersonal Skills:
Education
other
Hobbies and Interests
- Cooking
- Crafts
- DIY projects
Accomplishments
- International English Olympiad
- Hindi handwriting competition
- Card making competition
- Interhouse basketball competition
- Peace Poster Competition
Languages
Hindi
First Language
English
Advanced (C1)
C1
Nepali
Proficient (C2)
C2
Dutch
Beginner
A1
Personal Information
References
References available upon request.
Timeline
Member and Volunteer
Youth of Birgunj
09.2023 - Current
Office manager
American Language center
08.2023 - Current
Internship
Nabil Bank Ltd
09.2022 - 10.2022
Master of Business Administration - Business Analytics and Digital Transformation
Asian Institute of Technology
Bachelor of Business Administration -
Apex College affiliated with Pokhara University
High School - Management
Delhi Public School
Primary School -
Delhi Public School
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