Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicoya Taylor

Deep Creek,Eleuthera, Bahamas

Summary

Safety-conscious team player with excellent communication skills and eye for detail. Strong work ethic and very adaptable. A resilient individual who is always up for a challenge and eager to learn. Skilled at handling and resolving conflicts professionally.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

American Bridge Company
08.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Developed and updated spreadsheets and databases to track, analyze, and report on immigration status for short and long term work permits.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Cashier

Jarol Investments (Chances Games)
06.2022 - 07.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.

Accounting Clerk

Department Of Urban Renewal (Government)
01.2018 - 01.2022
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Tracked expenses to comply with budgets.
  • Coordinated office supply ordering to avail materials for streamlined operations.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.
  • Create event flyers and shop for grocery items for events held through out the year.
  • Assist in coordinating events.

Beach Attendant /Tour Guide

Holland America Line
11.2015 - 02.2018
  • Maintained surveillance of patrons on beach and acted immediately and appropriately to secure safety in event of emergency.
  • Wiped down beach furniture and equipment to maintain cleanliness.
  • Built personal relationships with guests to promote positive experiences.
  • Guided groups of up to 20 people on scheduled tours.
  • Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
  • Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
  • Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.
  • Developed engaging and informative scripts, guiding tour members through attractions.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.

Babysitter/Housekeeper

Private Individual
12.2013 - 08.2014
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Administered medications, following strict instructions from parents and medical labels.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Assisted with light housekeeping duties as well as running errands.

Admin. Assistant/Assistant Chef (Summer Program)

Island School & Cape Eleuthera Institute
06.2011 - 08.2012
  • Assisted head chef in cooking dishes according to ingredients.
  • Chopped ingredients and garnishes.
  • Cleaned kitchen work area by sanitizing all cooking equipment, utensils, and counters.
  • Stored food safely and orderly in freezer and refrigerator.
  • Monitored Incoming and Outgoing calls.
  • Filing
  • Quickbooks Training

Education

Certificate - Hospitality Leadership

University Of The Bahamas
Nassau, Bahamas
04.2024

Certificate - Tourism & Hospitality

University Of The Bahamas
Nassau, Bahamas
04.2024

Certificate - Small Business Development

Access Accelerator SBDC Bahamas
Eleuthera, Bahamas
07.2021

Diploma - Social Work Studies

Alison Website
Online
01.2019

Certificate - Fundamentals Of Accounting

Alison Website
Online
01.2019

Skills

  • Data Entry
  • Office Administration
  • Information Security
  • Clerical Support
  • Communication Skills
  • Complex Problem-Solving
  • Digital Skills
  • Customer Service

Timeline

Administrative Assistant

American Bridge Company
08.2023 - Current

Cashier

Jarol Investments (Chances Games)
06.2022 - 07.2023

Accounting Clerk

Department Of Urban Renewal (Government)
01.2018 - 01.2022

Beach Attendant /Tour Guide

Holland America Line
11.2015 - 02.2018

Babysitter/Housekeeper

Private Individual
12.2013 - 08.2014

Admin. Assistant/Assistant Chef (Summer Program)

Island School & Cape Eleuthera Institute
06.2011 - 08.2012

Certificate - Hospitality Leadership

University Of The Bahamas

Certificate - Tourism & Hospitality

University Of The Bahamas

Certificate - Small Business Development

Access Accelerator SBDC Bahamas

Diploma - Social Work Studies

Alison Website

Certificate - Fundamentals Of Accounting

Alison Website

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