Nikita Magar
Biratnagar,P1
Summary
Driven and dynamic Junior Assistant from Saptakoshi Development Bank Ltd., I excelled in enhancing team success and client satisfaction through exceptional customer service and effective communication. Mastered Microsoft Office Suite and relationship building, streamlining interdepartmental collaboration and improving loyalty metrics.
Overview
5
5
years of professional experience
Work History
Junior Assistant
Saptakoshi Development Bank Ltd.
Biratnagar,Nepal
01.2019 - Current
- Contributed to team success by supporting colleagues in various tasks as needed.
- Developed strong relationships with clients for increased loyalty and satisfaction.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Greeted guests in with friendliness and professionalism.
- Streamlined communication processes for improved interdepartmental collaboration.
Education
Bachelor of Business Studies - Management
Mahendra Morang Adarsh Multiple Campus
Biratnagar, Nepal01.2026
Intermediate -
Orchid College
Biratnagar, Nepal2013
School Leaving Certificate -
Shree Mahendra Madhyamik Vidhyalaya
Biratnagar, Nepal06.2009
Skills
- File Organization
- Customer Relations
- Reception duties
- Fast Learner
- Time Management
- Computer Skills
- Verbal and written communication
- Relationship Building
- Administrative duties
- File and Record Keeping
Languages
Nepali
Native language
English
Upper intermediate
B2
Timeline
Junior Assistant
Saptakoshi Development Bank Ltd.
01.2019 - Current
Bachelor of Business Studies - Management
Mahendra Morang Adarsh Multiple Campus
Intermediate -
Orchid College
School Leaving Certificate -
Shree Mahendra Madhyamik Vidhyalaya