Nirmala B K
Housekeeping Assistant
Lalitpur,Gwarkhu
Summary
Housekeeping Assistant maintaining 10+ guest rooms per shift, bathrooms, and public areas to a high cleanliness standard in luxury hospitality settings. Handles linen changes, amenity replenishment, and daily room preparation while following hygiene, safety, and guest-service standards. Supports maintenance reporting and team coordination to keep operations smooth and guest spaces ready on time.
Overview
6
6
Languages
1
1
Certification
7
7
years of professional experience
Work History
Housekeeping supervisor
Hotel Himalaya, IME Hospitality
01.2022 - 05.2026
- Led a team of 20 housekeeping staff to maintain high cleanliness and hospitality standards.
- Improved guest satisfaction by ensuring quality room inspections and efficient housekeeping operations.
- Implemented an inventory management system to improve supply organization and reduce restocking time.
- Trained housekeeping staff to enhance attention to detail, teamwork, and service quality.
- Managed laundry operations and improved workflow efficiency.
- Coordinated with maintenance staff to identify and report safety and maintenance issues promptly.
- Ensured compliance with hotel hygiene, safety, and operational standards.
- Maintained excellent guest service through strong leadership and supervision skills.
housekeeping assistant
Hilton Kathamandhu
09.2019 - 09.2021
- Cleaned and maintained guest rooms, bathrooms, and public areas to a high standard.
- Changed bed linens, replaced towels, and replenished guest amenities.
- Vacuumed, dusted, mopped floors, and ensured all assigned areas were clean and organised.
- Reported maintenance issues and lost-and-found items to the supervisor.
- Followed health, safety, and hygiene standards at all times.
- Assisted team members to complete daily housekeeping tasks efficiently.
- Handled cleaning equipment and supplies safely and responsibly.
- Provided friendly and professional service to guests when required.
Education
High School Diploma -
Patan High School
Lalitpur, NepalSkills
Housekeeping skills
Industrial cleaning equipment and products
Room inspection procedures
Laundry operations
Hygiene and sanitation standards
Risk assessment & risk management
Time management skills
Guest support services
Staff training & supervision
Inventory management
Housekeeping budget management
Hospitality revenue reporting
Personal Information
- Date of Birth: 26/10/2004
- Gender: Female
- Nationality: Nepalese
Certification
Housekeeping
TRAINING
- 19/09/2023 – 02/01/2024
- Bartender
- 1. Drink Knowledge
- How to make cocktails and mocktails
- Knowledge of beer, wine, whisky, vodka, rum, gin, etc.
- Garnishing and drink presentation
- 2. Customer Service
- Greeting guests politely
- Taking orders correctly
- Communicating professionally
- Handling customer complaints calmly
- 3. Bar Equipment Handling
- Using shaker, jigger, blender, bar spoon, and ice tools
- Understanding different types of glasses
- 4. Mixing & Serving Skills
- Accurate drink measurements
- Fast and clean service
- Proper pouring techniques
- 01/01/2025 – 29/09/2025
- Baristas
- Prepared high-quality coffee beverages including Espresso, Cappuccino, Latte, Americano, and other café drinks.
- Experienced in operating espresso machines, coffee grinders, and milk frothing techniques with basic latte art skills.
- Delivered excellent customer service by taking orders, handling customer inquiries, and ensuring customer satisfaction.
- Managed cash handling, POS system operations, and maintained accuracy during transactions.
- Maintained café cleanliness, hygiene standards, and organized workstations during busy shifts.
Timeline
Housekeeping supervisor
Hotel Himalaya, IME Hospitality
01.2022 - 05.2026
housekeeping assistant
Hilton Kathamandhu
09.2019 - 09.2021
High School Diploma -
Patan High School