Dynamic professional specializing in operations management and customer service. Known for effective staff training and quality assurance, contributing to improved guest satisfaction and operational success.
Overview
2
2
years of professional experience
2018
2018
years of post-secondary education
Work History
Manager
Bhojpur Homestay Sunrise
Bhojpur, Bhojpur district
02.2023 - 11.2024
Managed daily operations of Bhojpur Homestay Sunrise ensuring guest satisfaction.
Supervised staff, providing training and support for effective service delivery.
Coordinated guest bookings and inquiries through online platforms and phone calls.
Organized housekeeping schedules to ensure cleanliness and readiness of accommodations.
Collaborated with local vendors to procure supplies for hospitality services efficiently.