Palsang Lama
Kathmandu,P3
Summary
Customer Service Manager role requires effective communication and problem-solving skills, both of which were developed through assisting in a family Thangka art business. Responsibilities included supporting customer interactions, packaging orders, and explaining artwork to visitors, which enhanced the ability to handle customer inquiries politely. This experience fostered patience and a disciplined approach to tasks, contributing to improved time management and responsibility. The combination of language proficiency in Nepali, Hindi, and English further supports the capability to engage with diverse customer bases.
Work History
Customer Service Manager
Thangka Art Business
Kathmandu
- Assisted in Family Thangka Art Business
- Supported basic customer interactions and helped with packaging orders.
- Observed traditional art production and learned discipline and focus.
- Developed communication skills by assisting visitors and explaining artwork.
- Gained confidence, responsibility, and time management through daily tasks
Education
High School Diploma -
05-2025
Skills
- Good communication (Nepali, Hindi, English)
Patience and problem-solving nature
Basic computer and typing skills
Ability to handle customers politely
Eagerness to learn and improve
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Accomplishments
- Academic Excellence Awards: Consistently ranked 1st and 2nd position in overall academic performance during school years, demonstrating strong dedication and discipline.
- Subject-Based Achievements: Secured 2nd and 3rd positions in inter-school Mathematics and Social Studies competitions, showcasing subject-specific strength and critical thinking.
- Best Handwriting Award: Recognized for outstanding handwriting, reflecting attention to detail, neatness, and presentation skills.
- Artistic Recognition: Awarded for exceptional drawing skills in school-level art competitions, highlighting creativity and visual expression.
- Maintained a track record of strong academic and co-curricular performance throughout school education.
Timeline
Customer Service Manager - Thangka Art Business
Joseph English School - High School Diploma,
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