Philecia King
Nassau
Summary
Dynamic administrative professional with a proven track record at Ralmar Company Limited, excelling in customer service and data entry. Recognized for enhancing team productivity and maintaining confidentiality. Proficient in Microsoft Excel, I effectively manage documentation and foster strong client relations, ensuring seamless office operations and exceptional support.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Ralmar Company Limited
11.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Line Cook 3
BahaMar Resort, Fi'lia
11.2017 - 10.2022
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Reduced food waste significantly by implementing innovative inventory tracking system.
- Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
- Prepared and cooked meals according to recipes and customer specifications.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained smooth and timely operations in preparation and delivery of meals.
Line Cook
Island House
05.2017 - 11.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Education
Certificate - Property Management
Bahamas Institute of Financial Services
Nassau05-2025
Bachelor of Science - Culinary Arts & Food Service Services
Johnson & Wales University
North Miami, Florida05-2017
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- File organization
- Computer proficiency
- Filing
- Customer relations
- Critical thinking
- Scheduling
- Documentation and recordkeeping
- Database entry
- Scheduling and calendar management
- Dedicated team player
- Customer and client relations
- Microsoft Word
- Microsoft Excel
- Administrative support
Timeline
Administrative Assistant
Ralmar Company Limited
11.2022 - Current
Line Cook 3
BahaMar Resort, Fi'lia
11.2017 - 10.2022
Line Cook
Island House
05.2017 - 11.2017
Certificate - Property Management
Bahamas Institute of Financial Services
Bachelor of Science - Culinary Arts & Food Service Services
Johnson & Wales University
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