Adobe
Pragyan Shrestha
Student
Burwood,NSW
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
3
3
years of professional experience
14
14
years of post-secondary education
3
3
Languages
Work History
Floor Staff Member
Harpoon Harry's
Surry Hills, NSW
04.2022 - Current
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recommended accessories and complementary purchases to boost revenue.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
Graphic Designer
Halokhabar, Anamnagar Kathmandu
12.2020 - 01.2022
- Designing advertisements and videos
- Bringing a new theme to the company website.
Halokhabar, Anamnagar Kathmandu
02.2020 - 12.2020
- Boosting the services both online and offline
- Attracting both new users and sponsors for the company.
Customer Service
Anamnagar, Nepal
05.2019 - 02.2020
- Delivering products to customer locations
- Managing feedback from customers and users.
Education
Occidental Public School, Anamnagar
Kathmandu, Nepal 01.2008 - 04.2019
High School Diploma -
St. Xavier’s School
05.2019 - 05.2021
Bachelor's - Information Technology
King's Own Institute
Sydney, NSW 03.2022 - Current
Skills
ResponsibilityEmotional IntelligenceMarketingProject Management
Microsoft applications proficiency
Sales trends
Additional Information
- AWARDS , Trophies of many cricket competitions.
- “Best Physic” award in a local level beauty pageant.
- Certificates of being involved in social programs of SCOUTS and LIONS Service CLUB.
Software
Microsoft Office
Spreadsheets
Timeline
Floor Staff Member
Harpoon Harry's
04.2022 - Current
Bachelor's - Information Technology
King's Own Institute
03.2022 - Current
Graphic Designer
Halokhabar, Anamnagar Kathmandu
12.2020 - 01.2022
Halokhabar, Anamnagar Kathmandu
02.2020 - 12.2020
High School Diploma -
St. Xavier’s School
05.2019 - 05.2021
Customer Service
Anamnagar, Nepal
05.2019 - 02.2020
Occidental Public School, Anamnagar
01.2008 - 04.2019