Prerana Giri
Student
Pokhara,Nepal
Overview
2
2
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Finance Associate
World Vegan Organization
Kathmandu, Nepal
08.2022 - 10.2023
- Participated in contract and budget negotiations with outside vendors and internal stakeholders.
- Maintained journal entries to track and analyze credit and debit transactions.
- Gathered and collected all financial information for business and verified accuracy in system.
Customer Service
Sanima Bank Limited
Pokhara, Nepal
03.2023 - 08.2023
- Solved problems timely and effectively, ensuring customer satisfaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with other departments to enforce data accuracy and enhance productivity.
- Double checked accuracy of hard copy paperwork and rectified any issues.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Operations Intern
Nepal Bank Limited
Pokhara
03.2022 - 05.2022
- Handled administrative and data entry work for staff.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Bachelor Of Business Administration -
Janapriya Multiple Campus
Pokhara 11.2017 - 04.2022
+2 - Management
Amar Singh Secondary School
Pokhara 11.2015 - 06.2017
SLC -
Dynamic Academy
Pokhara 04.2001 -
Skills
Administrative support
Additional Information
Emergency Contact Person
Name: Goma Giri
Relation: Mother
Phone: +977-9849078910, +977-9816162688
Email: goma35106@gmail.com
Timeline
Customer Service
Sanima Bank Limited
03.2023 - 08.2023
Finance Associate
World Vegan Organization
08.2022 - 10.2023
Operations Intern
Nepal Bank Limited
03.2022 - 05.2022
Bachelor Of Business Administration -
Janapriya Multiple Campus
11.2017 - 04.2022
+2 - Management
Amar Singh Secondary School
11.2015 - 06.2017
SLC -
Dynamic Academy
04.2001 -