Rajendra Tahamata
Bhaktapur
Summary
Experienced IT support professional with expertise in troubleshooting, network management, and software installation. Dedicated to fostering team collaboration and delivering measurable outcomes. Known for reliability, adaptability, and a proven track record of solving complex problems and effectively communicating solutions.
Overview
5
5
years of professional experience
Work History
IT Assistant
Training Institute For Technical Instruction
08.2021 - 07.2024
- Company Overview: https://titi.org.np
- Provide first-level support to end-users for hardware, software, and network issues
- Troubleshoot and resolve technical problems related to computer systems, software, and peripherals
- Assist with the installation, configuration, and upgrading of computer systems and software
- Monitor and maintain computer systems, servers, and networks to ensure optimal performance
- Set up and install new hardware, including computers, printers, and other peripherals
- Perform routine maintenance and repairs on hardware components
- Install and update software applications and operating systems
- Help manage and troubleshoot network connections and issues
- Support network security measures and assist with data backups
- Maintain accurate records of IT assets, including hardware and software inventories
- Provide basic training and guidance to users on IT systems and software
- Create and update user guides and documentation
- Assist with IT-related administrative tasks as needed
Video Analyst
Unlimited Technology Pvt .Ltd
07.2019 - 03.2020
- Analyze video footage to extract relevant information
- Monitor and review video feeds, compile reports based on video analysis
Education
Bachelor - Computer Application
Swastik College
10.2024
Skills
- Linux
- Windows Server
- Python
- Virtualization
- Networking
- Googling
- Software Installation
- Helpdesk support
- Incident Management
- System Configuration
- Hardware maintenance
- Cybersecurity Practices
Languages
English
Nepali
Newari
Timeline
IT Assistant
Training Institute For Technical Instruction
08.2021 - 07.2024
Video Analyst
Unlimited Technology Pvt .Ltd
07.2019 - 03.2020
Bachelor - Computer Application
Swastik College
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