Raj Oli
Surkhet
Summary
Seasoned Head Waiter well-versed in fine dining and banquet services. Possess strong leadership skills, adept at training and mentoring staff to provide exceptional customer service. Have consistently contributed to improving restaurant operations, efficiency and profitability. Known for enhancing guest satisfaction and promoting repeat business through personalized attention and professional etiquette.
Overview
3
3
years of professional experience
Work History
Head Waiter
The Burger House & Crunchy Fried Chicken
Surkhet
03.2022 - 06.2023
- Inspected dishes before they were served for presentation and temperature accuracy.
- Supervised busboys to ensure proper cleaning of tables between guests.
- Performed regular inventory checks on supplies such as napkins, utensils, and condiments, ordering additional supplies as needed.
- Trained new waiters on food service procedures and customer service standards.
Restaurant Waiter
Chakati Lounge
Surkhet, Karnali Provience-6
07.2020 - 02.2022
- Greeted customers, provided menus and answered questions about menu items.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Assisted guests with making food and beverage selections.
Education
Training - Barista Training
Mokshya Hospitality & Coffee Academy
Yarichowk-3, Surkhet04-2024
High School Diploma -
Eager Bridge Boarding Secondary School
Birendranagar-2, Surkhet03-2020
Skills
- Conflict Management
- Buffet setup and takedown
- High-volume dining
- Point of Sale (POS) system operations
- Service prioritization
- Menu presentation
Timeline
Head Waiter
The Burger House & Crunchy Fried Chicken
03.2022 - 06.2023
Restaurant Waiter
Chakati Lounge
07.2020 - 02.2022
Training - Barista Training
Mokshya Hospitality & Coffee Academy
High School Diploma -
Eager Bridge Boarding Secondary School
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