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As a former Residential Settlement Officer and Refinance Officer at Safe Harbor Title Company RVA, I have over 5 years of experience in providing exceptional customer service, handling complex transactions, and facilitating smooth closings for clients. I am passionate about helping people achieve their homeownership goals and ensuring their satisfaction throughout the process. I have a strong background in business administration and management, with a degree from Virginia Commonwealth University and previous experience as an Assistant Transaction Coordinator at Safe Harbor Title. I have developed skills in office administration, client coordination, data entry, communication, multi-tasking, and networking, which I use to create and maintain positive relationships with clients, lenders, agents, and vendors. I am always eager to learn new things, take on new challenges, and contribute to the success of my team and company.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

PTCB Certified Texas State Board of Pharmacy Technician license. Professional skills: Medication Dispensing: Help Pharmacists with accurately dispensing prescriptions and over the counter medications. Prepared medications for patients in a clean and sanitary workspace in the most efficient manner. Prescription Verification: Verify prescription details for accuracy and completeness always ensuring patient safety. Assisted in patient intake and data entry ensuring smooth production lines. Collaborate with Physicians' and other healthcare staff for clarification and Prior Authorization submissions. Customer Service: Provided excellent customer service experiences with empathy and a professional manner. Managed cash register with accuracy and properly submitted transactions. Utilized excellent listening and problem-solving skills at all times. Always willing to help team members and customers.

I’m Eldhose, a professional with a Master’s in Psychiatric Nursing and over 15 years of combined experience in healthcare, data analytics, data entry, and administration. I’ve worked as an ICU nurse, an ambulance nurse, and a nursing instructor. Since 2018, following the onset of paraplegia, I’ve transitioned to data entry and analytics, gaining proficiency in Power BI, MySQL, Tableau, and Microsoft Office. I am actively seeking remote or online or wheelchair-accessible opportunities where I can combine my clinical knowledge and data skills, bringing a strong work ethic and a unique, impactful perspective—I am organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.

For over a decade, I have been running my own cleaning service business for select clients, servicing 22 regular clients by appointment only. I have developed strong skills in negotiation, project estimation, and appointment making, as well as a deep understanding of the health services field. I have also maintained a high level of customer satisfaction and loyalty, as well as a positive reputation in the market. Prior to that, I managed office operations and ensured smooth day-to-day functioning for over seven years. I supervised administrative staff, assigned tasks, and prepared reports, presentations, and documents. I also coordinated with different departments of the organization for various projects, demonstrating my skills in office support, teamwork, and problem solving. Recently, I took on a short-term role as an office manager where I applied my knowledge and skills to handle the office affairs and support the higher management. I am looking for an opportunity to join a dynamic and diverse team, where I can contribute to the organization's goals and culture, and bring my perspective and experience to the table. Highly efficient Virtual Assistant with history of delivering top-notch administrative support and project management. Specialize in managing schedules, coordinating meetings, and conducting research to streamline operations. Possess strong communication skills, technical savvy, and ability to multitask effectively under pressure. Previous work has resulted in improved office efficiency and consistent client satisfaction.

RAKESH SATGAUWA

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Customer Services(Sales)

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Bachelor In Business Studies - Finance

Intermediate Certificate (NEB) - Accountantancy

Intermediate Certificate (NEB) - Science

SLC - Mathematics And Accountancy

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Customer Services(Sales)

Bachelor In Business Studies - Finance

Intermediate Certificate (NEB) - Accountantancy

Intermediate Certificate (NEB) - Science

SLC - Mathematics And Accountancy

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