Rashan R Moss
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Bahamar
10.2023 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Banquet Support
BahaMar Resort
06.2024 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
BahaMar Resort
03.2017 - 10.2023
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted over one thousand guest per day.
Babysitter
BahaMar Resort
08.2017 - Current
- Cared for children and completed associated tasks such as snack preparation and picking up toys.
- Communicated with parents about daily activities and behaviors.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Provided distractions and calming methods when necessary.
- Played games, worked on puzzles and read books to young children.
Attendant
BahaMar Resort
04.2017 - 03.2018
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Removed safety hazards, soiled items and trash from customer areas.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Followed established protocols for door and entry security.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Trained new staff members on company policies and procedures.
Sales Representative
PJ's Building Supplies
05.2015 - 04.2017
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Organized sales paperwork, presented proposals and finalized contracts.
- Set up calendar with customer birthdays and other special events for personal touch.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Sales Supervisor
Shoe Maxx
11.2014 - 04.2015
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Monitored phone calls for quality assurance.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Met with management and executives to provide insights into sales operations and make strategy recommendations.
- Checked store merchandise regularly for proper display and replenishment.
-
Server
BahaMar Resort
07.2013 - 06.2014
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Inspected dishes and utensils for cleanliness.
- Answered customers' questions, recommended items and recorded order information.
- Collected orders and relayed them to bartenders quickly and accurately.
Sales Associate
Girls Will Be Girls
08.2012 - 12.2012
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Processed product returns and assisted customers with other selections.
- Maintained records related to sales, returns and inventory availability.
- Provided positive first impressions to welcome existing, new and potential customers.
- Managed over 50 customer calls per day or more
Sales Associate
CKS La Parfumie
07.2010 - 06.2012
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked stock using company inventory management software.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
Burnt Rock Primary
Andros Town, NS06.2003
Garvin Tynes Primary
Nassau06.2006
S.C.McPherson Junior
Nassau06.2009
Doris Johnson Senior
Nassau06.2012
LDI-Leadership Development Institute
Nassau11.2013
Skills
- Good team working and negotiation skills
- Appreciation of confidentiality, diversity in the workplace
- Good planning and organization skills
- Accuracy when completing paperwork
- Ability to deal with sensitive and contentious information
- Problem solving and decision-making skills
- Routine management
- Age-appropriate activities
Certification
- Full Body Waxing 2019
- Eyebrow Tinting 2019
- Hospitality Management Studies/Hotel Operations- 2022
- CPR/First Aid 2022
- Supervision and Management Skills 2023
- Food and Beverage Service in Restaurants,Bars and Banquets 2023
- Eyelash Extension and Lash Lift 2023
- Body Sculpting and Contouring 2023
Timeline
Banquet Support
BahaMar Resort
06.2024 - Current
Restaurant Hostess
Bahamar
10.2023 - Current
Babysitter
BahaMar Resort
08.2017 - Current
Attendant
BahaMar Resort
04.2017 - 03.2018
Cashier
BahaMar Resort
03.2017 - 10.2023
Sales Representative
PJ's Building Supplies
05.2015 - 04.2017
Sales Supervisor
Shoe Maxx
11.2014 - 04.2015
Server
BahaMar Resort
07.2013 - 06.2014
Sales Associate
Girls Will Be Girls
08.2012 - 12.2012
Sales Associate
CKS La Parfumie
07.2010 - 06.2012
Burnt Rock Primary
Garvin Tynes Primary
S.C.McPherson Junior
Doris Johnson Senior
LDI-Leadership Development Institute
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