Renaldo Rolle
Nassau
Summary
Skilled team player with strong background in I.T and Security environment. I work well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
16
16
years of professional experience
Work History
Labour Officer
Department of labour
Nassau, Bahamas
03.2022 - Current
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Developed and maintained relationships with key clients and stakeholders.
- Represented the organization at external events and conferences.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
- Responded promptly to customer inquiries or complaints in a polite manner.
- Enforced compliance with regulatory standards and company policies.
- Assessed company operations for compliance with safety standards.
- Ensured the security and confidentiality of sensitive information.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Security Officer
Old Fort Bay
Nassau
06.2017 - 08.2019
- CPR training, diary writing and patrols
Lead Security
Bahamar Hotel and casino
Nassau
12.2015 - 05.2017
- Making of weekly schedules for officers assisting the Manager with posting of officers and hold briefings diary taking patrols and emailing weekly reports to Managers and supervisor of the department
Security Supervisor
Comfort Suites Hotel
Nassau
10.2016 - 03.2017
- Making weekly schedules for officers, Daily reports to be emailed to Managers and GM of what took place if there were any incidents
- Also programming of room safes also programming of employees swip cards to access certain areas
- And checking of hotel grounds periodically making sure all was in order and officers were on post and alert
- Also assisting staff and guest with report taking if they had accidents or incidents that took place on or off premises
Security Officer
Airport Authority
Nassau
08.2009 - 09.2015
- Security passenger screening also patrols of airport grounds and Resolve technical problems
- Optimize system performance also passenger profiling
- Making sure passenger and users complies with airport rules and regulations
- Also diary keeping
Education
Microsoft Excel Essentials Intermediate
PSCHRD
Nassau, Bahamas 02-2025
Masterclass On Labour Inspection
ITC -ILO
Turin Italy 12-2024
Masterclass On Artificial Intelligence
ITC -ILO
Turin Italy 09-2024
Introduction To Labour Standards
ITC -ILO
Turin Italy 09-2024
Powerful PowerPoint Workshop
PSCHRD
Nassau, Bahamas 10-2023
Microsoft Excel Essentials 2013/2016
PSCHRD
Nassau, Bahamas 11-2022
Adobe Acrobat Essentials Reader
PSCHRD
Nassau, Bahamas 11-2022
Unlocking The Value of Artificial Intelligence
PSCHRD
Nassau, Bahamas 10-2022
OSHA 10hr Hazard Recognition Training Constructio
BTVI
Nassau, Bahamas 05-2022
A+ Certification Comptia - Information And Computer Systems
Synergy Bahamas
Nassau, Bahamas 12-2021
COMPTIA CERTIFICATION - I.T FUNDAMENTALS, MICROSOFT NETWORKING
Synergy Bahamas
Nassau03-2018
HIGH SCHOOL DIPLOMA - 4 BGCSE, typing pitman literature award commerce award from Bisix Bahamas
C.C sweeting Senior
NassauHIGH SCHOOL DIPLOMA - 5 BJC
Prince Williams High School
NassauSkills
- Security screenings
- Monitor CCTV
- Screen personnel
- Investigate incidents
- Networking
- Coordination
- Problem-solving
- Verbal communication
- Planning
- Multitasking
- Write reports
- Patrol buildings
- Collaborate with law enforcement
- Identification verification
- Operations management
- Report generation
- Passenger guidance
- Metal detector operation
- Threat management
- Document management
- Computer troubleshooting
- Network updating
- Wire pulling
- Hardware installation
- Workstation testing
- Report preparation
- Legal knowledge
- Report writing
- Team collaboration
- Strategic planning
- De-escalation techniques
- Interview techniques
- Mediation techniques
- Reporting and documentation
Timeline
Labour Officer
Department of labour
03.2022 - Current
Security Officer
Old Fort Bay
06.2017 - 08.2019
Security Supervisor
Comfort Suites Hotel
10.2016 - 03.2017
Lead Security
Bahamar Hotel and casino
12.2015 - 05.2017
Security Officer
Airport Authority
08.2009 - 09.2015
Microsoft Excel Essentials Intermediate
PSCHRD
Masterclass On Labour Inspection
ITC -ILO
Masterclass On Artificial Intelligence
ITC -ILO
Introduction To Labour Standards
ITC -ILO
Powerful PowerPoint Workshop
PSCHRD
Microsoft Excel Essentials 2013/2016
PSCHRD
Adobe Acrobat Essentials Reader
PSCHRD
Unlocking The Value of Artificial Intelligence
PSCHRD
OSHA 10hr Hazard Recognition Training Constructio
BTVI
A+ Certification Comptia - Information And Computer Systems
Synergy Bahamas
COMPTIA CERTIFICATION - I.T FUNDAMENTALS, MICROSOFT NETWORKING
Synergy Bahamas
HIGH SCHOOL DIPLOMA - 4 BGCSE, typing pitman literature award commerce award from Bisix Bahamas
C.C sweeting Senior
HIGH SCHOOL DIPLOMA - 5 BJC
Prince Williams High School