Summary
Overview
Work History
Skills
Education
Work Preference
Tools
Timeline
AssistantManager
RENUKA SHIWAKOTI

RENUKA SHIWAKOTI

Technical Writer
Kathmandu,P3

Summary

Kathmandu, Nepal Experienced technical writer with 6+ years creating diverse documentation, including API docs, product manuals, release notes, design documentation, whitepapers, and articles. Passionate about communicating complex concepts to diverse audiences and producing clear, concise, and user-friendly documentation while managing multiple projects with strict deadlines.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Technical Writer

Upwork
06.2021 - Current
  • Created user guides and API documentation for multiple clients on Upwork.
  • Successfully managed over three projects simultaneously with strict deadlines.
  • Collaborated with cross-functional teams and stakeholders to gather insights and ensure accurate documentation.
  • Maintained high standards of quality and attention to detail, leading to positive client feedback.
  • Maintained consistency across company documents by adhering to established style guidelines and templates.

SENIOR TECHNICAL WRITER

Logpoint Nepal Pvt. Ltd
03.2018 - 06.2023
  • Created and edited documentation for the core products, including user manuals, installation guides, design documentation, and API documentation.
  • Collaborated closely with product owners, software engineers, and subject matter experts to gather information and ensure accuracy and clarity in the documentation.
  • Edited and proofread documentation for grammar, clarity and consistency.
  • Conducted user research to make informed content decisions and ensure alignment with user expectations.
  • Trained and mentored junior technical writers, providing guidance on writing best practices and industry standards.

Skills

  • User guides
  • Style guide creation
  • API Documentation (OpenAPI/Swagger)
  • Documentation for Internal & External Audiences
  • Editing and proofreading
  • Release notes writing

Education

Bachelors - Information Management

Tribhuvan University
Nepal
12.2013 - 12.2017

High School Diploma -

Xavier International College
Nepal
04.2011 - 08.2013

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

Remote

Important To Me

Career advancementCompany CultureFlexible work hoursWork from home optionPersonal development programs

Tools

  • GitHub
  • ReStructured Text
  • Markdown
  • Sphinx
  • Postman
  • Snagit
  • Screenflow
  • Figma
  • Jira, Bitbucket, and Confluence

Timeline

Technical Writer

Upwork
06.2021 - Current

SENIOR TECHNICAL WRITER

Logpoint Nepal Pvt. Ltd
03.2018 - 06.2023

Bachelors - Information Management

Tribhuvan University
12.2013 - 12.2017

High School Diploma -

Xavier International College
04.2011 - 08.2013
RENUKA SHIWAKOTITechnical Writer